Job Summary:

Ensure the club is clean, well maintained with equipment in proper working order to meet the safety and satisfaction of our members, guests, employees and legal standards. Assist Operations Director with scheduling, ordering supplies and inventory management.

Summary of Essential Job Functions:
• Attract and Retain members by consistently providing excellent customer service
• Responsible for interacting with employees, members and guests in a manner aligned with the People, Places and Programs components of the Village Standards
• Assist in developing and maintain housekeeping and club standards to ensure club’s cleanliness.
• Leads by example by consistently conveying a positive attitude, passion and pride in their work
• Ensure the club is clean and well maintained to meet the safety and satisfaction of our members, guests, employees and legal standards
• Continually research new approaches to improve quality, reduce cost, reduce waste, and conserve energy and water.
• Ensure towels and robes are laundered
• Ensure towels are stocked in locker and fitness areas
• Ensure all amenities are stocked in locker rooms and spa locker areas (if applicable)
• Clean all courts, inside and out (if applicable)
• Clean tennis patio, sidewalks, parking lots (if applicable)
• Mops, washes, waxes and polishes floors and vacuums carpets
• Picks up litter and removes garbage from all areas of the club regularly
• Operates cleaning equipment and tools
• Assist with scheduling and training of department staff as needed
• Assist with ordering supplies and inventory management.
• Perform administrative duties and other duties as assigned
• Attend all staff meetings as required

Knowledge/Skills Required:
• Strong customer/guest service skills
• Demonstrated leadership skills
• Team Player
• Highly organized and detail oriented.
• Excellent communication skills
• Bilingual (Spanish and English) strongly preferred
• Highly organized and detail oriented
• Two years of housekeeping experience
• Demonstrated leadership skills
• Ability to work independently and take initiative
• Proficiency in Microsoft Office Suites (Word, Excel and/or PowerPoint) and Outlook
• Obtain CPR certification within 30 days of hire through Company training
• Must work flexible hours. WILL BE required to work evenings and weekends.
• Required to maintain a physical presence within the Village to perform assigned duties
• High School Diploma or equivalent required
• Must be able to successfully pass a background check

Knowledge/Skills Required:
• Experience in a high-end health/country club environment
• Hotel Housekeeping, or commercial laundry a plus

Required Abilities
Physical Activity
This position requires daily standing, walking, lifting, grasping, wiping, bending, stooping, pulling, folding and kneeling. Substantial repetitive movements (motions) of the wrists, hands, and/or fingers. Expressing or exchanging ideas by means of the spoken word. Involved in activities where one must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. Perceiving the nature of sounds at normal speaking levels with or without correction. Requires the ability to receive detailed information through written and oral communication.

Physical Requirement
Must be able to lift at least 25 pounds and occasionally very heavy lifting up to 75 pounds to lift, carry, push, and/or pull moderate to heavy amounts of weight and to operate assigned equipment. Must also be able to climb stairs and climb unusual heights on ladders

Visual Requirement
This position requires close visual acuity to perform activities such as: analyzing for cleanliness and neatness, assessing and determining needs, transcribing, viewing computer monitors,

Working Conditions
Work is primarily performed in an indoor environment, exposure to noise, dust, grease, fumes, mechanical and electrical hazards, and potentially extreme warm temperature conditions. May be reasonably exposed to hazardous substances in the workplace. Responsible for completing Blood borne Pathogens and Hazardous Material training