Reporting directly to the Service Business Leader, the Service Support Coordinator will assist the local service team with external and internal cross functional activities that facilitate execution of outstanding customer service,

KEY RESPONSIBILITIES:

+ Daily Interactions directly with technicians to coordinate vehicle requirements, phones, uniforms and training material

+ Assist Field Service Supervisor with coordination of requirements needed for Billing based on customer requirements – maintain info in centralized system for the branch(es).

+ Order supplies, tool, equipment for the technicians and others as needed

+ Be familiar with Health and Safety procedures, and coordinate safety and mandatory training for technicians under direction from leadership

+ Handle all aspects of answering the phone: clients, suppliers, technicians, while multi-tasking with other duties and responsibilities

+ Look after new employee onboarding and offboarding – including ensuring completion of the required checklists for activities such as ordering pcards, access cards, business cards etc.

+ Collect business owned equipment and resources from exiting employees and ensure items are properly routed

+ Coordinate activities required for fleet management – including ensuring employee reporting, disposition of vehicles, and understanding requirements for requisitions and returns

+ Work with central team to ensure business licenses and documentation are maintained

+ Assist customers with processing of purchase orders, invoice disputes, surveys, and use of online portals

+ Required to work daily within online systems such as SMS, Titan, Sharepoint and the SAP environment

Weekly Payroll – review technician timecards, address missing time and Overtime as well as address system issues. (SMS, SAP, PeopleSoft and eCharge.

+ Processing labor and/or material TRAPs

+ Vendor set-up (Direct) – note this should go away soon with the automation of Vendor set-up by Sourcing

Manage Status 90 Vendor Invoices weekly

BENEFITS OF WORKING FOR HONEYWELL

+ Medical, Vision, Dental, Mental Health Benefits

+ Paid Vacation

+ 401k Plan/Retirement Benefits (as per regional policy)

+ Career Growth

Professional Development

YOU MUST HAVE

+ Minimum of 5 years of experience as an Administrative Assistant or similar role

+ Strong organizational and time management skills

+ Excellent communication and people-oriented skills

+ Proficiency in Microsoft Office Suite

WE VALUE

+ Associate's or Bachelor's degree in Business Administration or a related field

+ Experience in a fast-paced corporate environment

+ Ability to handle sensitive information with discretion

+ Proactive and self-motivated attitude

ABOUT HONEYWELL

Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world’s most critical demands around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company dedicated to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, care or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.