The HBS Solutions Engineer works closely with the sales and GMs to help drive sales and value-based outcomes to HBS customers. The solution engineer is responsible for demonstrating our solutions, POC activities, as well as collaborating with offering management and engineering teams across HBS to develop requirements and reference architectures to support the sales and customer lifecycle which will enable growth of the HBS business. Reporting to the HBS President, the solutions engineer will also be the highest level technical consultant for key customers and will coordinate the necessary tasks to deliver the designed HBS solution during the sales process.
Key Responsibilities
+ Act as a technical expert in customer presentations
+ Determine the technical requirements to meet client goals
+ Build strong customer relationships, especially with key customer stakeholders and sponsors
+ Act as a liaison between the organization’s sales/business development, and product and engineering groups
+ Manage customer expectations and lead them to customer satisfaction
+ Keep track of key components throughout POC process
+ Make sure all deliverables arrive in good order, on time, and fulfill customers’ requirements
+ Communicate the progress to both internal and external stakeholders
+ Take initiatives in identifying growth opportunities
+ Collaborate with our teams to achieve sustainable growth
YOU MUST HAVE
+ 15 years in building automation industry
+ Deep understanding of Honeywell products and third party products which could be integrated into the solutions
+ Strong interpersonal communication and customer service skills are needed in order work successfully with prospects, customers, and cross-functional teams to meet performance goals
+ Strong aptitude for learning new technologies and understanding how to utilize them in a customer-facing environment
+ Proven problem-solving skills and a sharp analytical mindset
+ A solid track record of successful project implementations
WE VALUE
+ Advanced degree in engineering or related filed, business degree is a plus
+ Extensive engineering experience
+ Significant leadership experience preferably in an international, multi-site and multicultural business environment
+ Product development expertise, from idea generation to product launch
+ Competence to convey subtle or complex messages clearly, as appropriate for the topic and audience
+ Market focused mindset and ability to anticipate changes in customer's needs
+ Strategic thinking and effective management implementation on complex projects
+ Proven track record of successful cross functional experiences
+ Ability to consistently make timely decisions and balancing systematic analysis with decisiveness, even in the face of complexity
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.