**Primary City/State:**

Phoenix, Arizona

**Department Name:**

Medical Staff Svcs-Hosp

**Work Shift:**

Day

**Job Category:**

Clinical Support

Banner – University Medical Center Phoenix — recently ranked among _U.S. News & World Report_ 's top-50 hospitals nationally for specialty care areas including geriatrics, nephrology and urology — is one of Arizona's leading hospitals for medical care, treatment and recovery. As an academic medical center focused on clinical excellence, research and teaching, the goal of the entire team is focused on ensuring patients and their families receive the very best care from top-notch medical experts.

This position manages, directs and supports Banner University Medical Center - Phoenix medical staff operations and provides leadership and oversight for peer review, credentialing, and other required medical staff functions. Works with facility's C-suite to align relationships and organizational strategies with medical staff leadership.

**Location** : Banner University Medical Center Phoenix - 1111 E McDowell Rd, Phoenix, AZ 85006

**Schedule** : Exempt position Mon-Fri

Your pay and benefits are important components of your journey at Banner Health. This opportunity includes the option to participate in a variety of health, financial, and security benefits. In addition, this position may be eligible for our Management Incentive Program as part of your Total Rewards package.

University Medical Center Phoenix is a nationally recognized academic medical center. The world-class hospital is focused on coordinated clinical care, expanded research activities and nurturing future generations of highly trained medical professionals. Our commitment to nursing excellence has enabled us to achieve Magnet™ recognition by the American Nurses Credentialing Center. The Phoenix campus, long known for excellent patient care, has over 730 licensed beds, several unique specialty units and is the new home for medical discoveries, thanks to our collaboration with the University of Arizona College of Medicine - Phoenix. Additionally, the campus responsibilities include fully integrated multi-specialty and sub-specialty clinics.

POSITION SUMMARY

This position manages, directs and supports the facility’s medical staff operations and provides leadership and oversight for peer review, credentialing, and other required medical staff functions. Works with facility's C-suite to align relationships and organizational strategies with medical staff leadership.

CORE FUNCTIONS

1. Manages all aspects of the medical staff organization to ensure compliance with bylaws, rules and policies regarding credentialing, peer review, performance improvement, and continuous survey readiness for Joint Commission, CMS, state, EMTALA, and all regulatory compliance.

2. Identifies, represents and seeks solutions to the positions and concerns of the medical staff and facilitates processes that promote the physician's medical practices at the facility. Promotes and maintains positive professional relationships with medical staff and hospital administration through problem identification and resolution. Partners with the quality department to ensure that principles of process improvement are utilized within the medical staff organization.

3. Designs and prepares long-range goals for department and assists in designing strategies for medico-legal issues. Creates and implements processes and programs to facilitate goals of the department and program. Provides data for needs assessment for community outreach service areas.

4. Directs personnel actions including recruiting, new hire actions, interviewing and selection of new staff, salary determinations, training, and personnel evaluations. Develops work goals and objectives for the department in accordance and alignment with company goals; provides leadership, measures, feedback, and motivation for staff achievement of departmental goals.

5. Develops and oversees the department budget in conjunction with corporate goals and objectives. This position is accountable for meeting annual budgetary goals.

6. This position provides direction and oversight of medical and allied health staff within a hospital. Areas of responsibility are under strict regulatory guidelines and requirements that require consistent monitoring for compliance and minimization of risk. Requires coordination of activities with other medical staff departments throughout the organization. Routinely interfaces with medical staff leadership, physicians, legal counsel, organization and hospital administration, regulatory agencies and internal and external healthcare entities. High degree of personal interaction with customers.

MINIMUM QUALIFICATIONS

Must possess a strong knowledge of hospital organizations, policies, rules and regulations, regulatory agency guidelines and standards, as normally obtained through the completion of a bachelor’s degree in healthcare administration or related field.

Requires Certified Professional Medical Services Management (CPMSM) certification.

Must possess a strong understanding of medical staff operations as typically demonstrated with a minimum of 7 years management experience in a medical staff services setting. Requires demonstrated abilities and experience in conflict resolution, high-level problem solving, and decision-making. Requires extensive experience interacting with physicians in highly sensitive situations. Requires astute judgment in human relations skills to interface and communicate in an articulate manner with medical staff, administrators, legal counsel and hospital personnel. Must possess strong verbal and written communication skills.

Requires the ability to work with common office software and equipment.

PREFERRED QUALIFICATIONS

Master’s degree preferred.

Additional related education and/or experience preferred.

**EEO Statement:**

EEO/Female/Minority/Disability/Veterans (https://www.bannerhealth.com/careers/eeo)

Our organization supports a drug-free work environment.

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EOE/Female/Minority/Disability/Veterans

Banner Health supports a drug-free work environment.

Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability