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About Us

Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO). The company and its service providers collectively serve over 95,000 businesses and process over $135B in annual payroll. As a "One Employer Solution” headquartered in Chandler, Arizona, Vensure helps thousands of businesses streamline and grow their operations with custom strategies that benefit both employers and employees. Find out more by visiting www.vensure.com .

Position Summary

Provides day-to-day operational leadership within designated Payroll POD to ensure client payrolls are processed accurately and on time.

Schedule: 6AM to 3PM AZ time

Essential Duties and Responsibilities

Ensure that payroll is processed timely and accurately.

Will act as the primary contact for assigned POD clients.

Responsible for reviewing processed payrolls and resolving payroll errors and issues. Assist the team where needed.

Monitors the work of a team of Payroll Specialists that input payroll data and prepare payroll checks.

Assist in payroll calculations and deductions.

Responsible for clear and consistent client communications.

Work with Quality Control Team to process current year and prior year voids and resolve posted payroll errors.

Address payroll related queries and requests.

Analyze payroll problems and provide appropriate resolutions.

Facilitates frequent communication with VMC/VDR Payroll Supervisors to review Payroll Specialists' performance, recommend areas of training needed, and assist with coaching employees.

Review and recommend improvements to existing Payroll department procedures. Work closely with Payroll Manager to implement changes, provide feedback on team performance, and escalate client issues.

Schedule and facilitate weekly POD team huddles.

Knowledge, Skills, and Abilities

Self-motivated, professional capable of working with minimal supervision, ability to reflect and be accountable.

Capable of working under pressure and meeting concrete deadlines.
Must have strong organizational skills, be able to prioritize and quickly switch between projects and priorities.

Ability to communicate and work effectively with internal departments.

Excellent communication skills, ability to adapt messages for audience.

Proficient to strong skills in MS Office, including Excel and Outlook.

Proven ability to make proper judgment calls when presented by a situation/problem.

Education & Experience

High School Diploma or equivalent

2+ years of payroll experience

PEO, ASO, multi-state payroll experience

Knowledge of HR Pyramid (recommended but not required)

Knowledge of Prism HR (recommended but not required)