HigherEd - Salesforce Project Manager
19386
Chandler, AZ
8/20/2024 2:11:00 PM
CRM
FTE - Client
Job Description
IntraEdge, Inc. is a leading provider of technology solutions and services, specializing in Salesforce higher education implementations, consulting, and support. With a focus on delivering exceptional client experiences, IntraEdge helps organizations achieve their business objectives through innovative technology solutions.
Location: United States/Canada
IntraEdge is seeking a seasoned Salesforce Project Manager with a strong background in higher education to join our team. As a key member of our project delivery team, you will be responsible for the successful planning, execution, and delivery of Salesforce implementation projects for our higher education clients. You will collaborate closely with clients, internal teams, and stakeholders to ensure projects are completed on time, within budget, and to the highest quality standards.
Job Requirements
Responsibilities:
Develop and execute comprehensive project plans, including scope, timeline, budget, resource allocation, and risk management.
Manage complex projects with multiple workstreams through the project lifecycle, from initiation through deployment and post go live support.
Lead and manage cross-functional project teams, including internal resources and client stakeholders, while ensuring successful project deliverable outcomes.
Facilitate requirements gathering and documentation, ensuring alignment between business needs and technical solutions.
Develop and maintain project schedules, track progress, and identify potential risks and mitigation strategies.
Manage project budgets and ensure financial performance.
Facilitate and advise on leading practices in change management, project management, testing and training, as the scope of the project dictates, which may include development of additional collateral such as templates, presentations, and trainings.
Facilitate effective communication and collaboration among project stakeholders.
Conduct regular project status meetings and provide clear and concise project updates.
Manage project scope and change requests with a focus on maximizing project contribution margins.
Ensure adherence to project methodologies and best practices.
Build and maintain strong relationships with clients and internal teams.
Provide leadership and mentorship to junior project team members.
Qualifications:
Bachelor's degree in project management, business administration, or a related field.
5+ years of experience in project management, with a focus on Salesforce implementations preferably in higher education and/or advancement.
Proven experience in managing complex projects in the higher education industry.
Strong understanding of Salesforce platform and its applications in higher education.
Excellent communication and interpersonal skills.
Ability to build and maintain strong client relationships.
Strong organizational and time management skills.
Proficiency in project management methodologies (e.g., Agile, Waterfall).
Experience with project management tools (e.g., Jira, Asana, Smartsheet, Microsoft Project).
Preferred Qualifications:
Certifications:
Certified Project Manager (PMP, Agile, Scrum Master, etc.),
Certified Salesforce Admin / Sales Cloud /Service Cloud / Community Cloud Consultant.
Experience with higher education student lifecycle and/or advancement (fundraising, alumni relations, donor management).
Knowledge of change management principles.
If you are passionate about education and have a proven track record in project management, we encourage you to apply!