First-Line Supervisors of Production and Operating Workers

**About this role:**

Wells Fargo is seeking a Cybersecurity Senior Lead Digital Product Manager to serve as L2 Product Owner for our Threat Prevention Product Area

**In this role, you will:**

+ Act as an advisor to senior leadership to develop or influence digital products, initiatives, plans, specifications, resources, and long-term goals for highly complex business and technical needs across a functional area within the Digital environment

+ Lead the strategy and resolution of highly complex and unique challenges requiring in-depth evaluation across multiple areas or the enterprise

+ Deliver solutions that are long-term, large-scale and require vision, creativity, innovation, advanced analytical and inductive thinking

+ Coordinate highly complex activities and guidance to others

+ Provide vision, direction and expertise to senior leadership on implementing innovative and significant digital business plans, programs and initiatives which have significant impact

+ Strategically engage with all levels of professionals and managers across the enterprise

+ Serve as an expert advisor to leadership

**Required Qualifications, US:**

+ 7+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

+ 7+ years threat intelligence, red team, or attack surface management experience, or related cyber security experience (Threat Prevention, Monitoring & Response, Defense)

+ Demonstrated ability to develop technology strategy, operating models & roadmaps with clear objectives

+ 7+ years of experience with Agile practices and frameworks to include Scrum, Kanban, LeSS, etc. and collaboration tools, such as Jira, Confluence and SharePoint

+ Demonstrated ability to manage integrations across multiple technology systems, operations, and/or processes

+ Advanced knowledge of Information Cybersecurity industry standard

**Desired Qualifications:**

+ Multidisciplinary experience

+ Excellent communication (oral and written) with ability to communicate and influence executives, senior leaders, Line of Business stakeholders, other product owners, regulatory groups, technology, business analysts, other internal partners

+ Proven ability to facilitate and drive prioritization discussion

+ Proven ability to be innovative and creative in meeting customer and enterprise needs

+ Understanding of threat intelligence, offensive security, and attack surface management and their role in securing an enterprise

+ Basic networking understanding, Windows and Linux fundamentals, and web application architecture fundamentals

+ Strong time management skills including the ability to handle multiple deliverables concurrently

+ Excellent interpersonal skills with a consumer-centric perspective to resolve conflicts and prioritize value outcome

+ Certifications as a Product Owner or Product Manager

+ Advanced Microsoft Office skills including PowerPoint

+ Information Security Certifications such as CISSP, CSSP or CISM

+ Finance sector security experience or other regulated industry (e.g. utilities, government)

**Job Expectations:**

+ Ability to travel up to 10% of the time

+ Partial onsite work is required weekly - 3 days a week on-site/in office and 2 days a week remote

+ This position is not eligible for Visa Sponsorship/Visa Transfer

+ 100% remote work option is not available

Cybersecurity Defense & Monitoring is seeking a multidisciplinary leader to serve as L2 Product Owner for our Threat Prevention Product Area.

**Posting End Date:**

26 Sep 2024

***Job posting may come down early due to volume of applicants.**

**We Value Diversity**

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

**Applicants with Disabilities**

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

**Wells Fargo Recruitment and Hiring Requirements:**

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

**Company:** WELLS FARGO BANK

**Req Number:** R-366746-2

**Updated:** Wed Sep 18 04:21:38 UTC 2024

**Location:** CHANDLER,Arizona

**_Please Note: This position is hybrid, requiring candidates to work onsite at one of the listed offices 3 days per week with the flexibility to work remote 2 days per week._**

**Position Summary**

Evernorth Accountable Care is a new business focused on partnering with healthcare providers to form value-based care relationships, improving care for patients and reducing total healthcare costs. The Agile Product Owner will focus on developing the capabilities to support provider and network operational flows as well as overall reporting capabilities to support the foundation and long-term growth of the business. This individual will act as a liaison between business stakeholders and technology to set business objectives, communicate capability requirements, and establish priority of enhancements. Additionally, the Agile Product Owner will identify opportunities and implement process improvements, establishing deadlines, aligning responsibilities, and monitoring and summarizing progress against goals.

Key responsibilities would include serving as the lead business owner on a scrum team, breaking down requirements into user stories that can be worked by technology teams, facilitating refinement sessions, setting direction regarding the sequencing of work, leading and/or participating in agile ceremonies, and liaising with the key stakeholders to ensure team-level priorities are continuously aligned with program-level priorities and objectives. Additionally, this role includes developing and implementing processes for effective implementation and integration, creating standard operating procedures, and transitioning the capability into a business-as-usual environment.

**Essential Functions**

+ Translate business and user objectives into requirements and acceptance criteria, developing and documenting business requirements in a detailed and timely manner

+ Collaborate in an Agile environment and liaison with team members to effectively communicate business requirements and expectations

+ Document and maintain project plans/roadmaps to effectively manage expectations internally and externally

+ Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions

+ Participate in and/or facilitate ideation and strategy sessions to identify features that will continually enhance the claim pricing and payment capabilities

+ Test application features in a QA and Production environments to verify accuracy and ensure content is defect free

+ Identify key trends through the use of data & analytics that drive business decisions

**Qualifications**

+ Bachelor’s Degree in related field strongly preferred.

+ At least 1 year working knowledge of agile methodology and experience interfacing with technology teams in an agile environment required

+ Experience within healthcare required; Digital experience or UI experience preferred

+ Advanced knowledge of programs like Jira, Jira Align, Confluence & SharePoint

+ Proven ability to develop strong working relationships and establish a high level of credibility across functional and lines of business

+ High attention to detail and proven ability to manage multiple, competing priorities simultaneously.

+ Ability to sustain momentum under challenging circumstances, working with all stakeholders and delivery teams

+ Demonstrates strong decision making skills and problem solving techniques

+ Demonstrates ability to work independently and as part of a collaborative team in a fast paced, high volume, rapidly changing environment

+ Ability to predict challenges and seek to proactively head-off obstacles

+ Both technically deep and business savvy enough to interface with cross-functional partners

+ Strong interpersonal, communication, facilitation, and presentation skills.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 94,500 - 157,500 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .

**About Evernorth Health Services**

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

_Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._

_If you require reasonable accommodation in completing the online application process, please email:_ [email protected]_ _for support. Do not email_ [email protected]_ _for an update on your application or to provide your resume as you will not receive a response._

_The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State._

**Position Summary**

Evernorth Accountable Care (ENAC) is a new business focused on partnering with healthcare providers to form value-based care relationships, improving care for patients and reducing total healthcare costs. The Agile Product Manager will support the build of a variety of capabilities across ENAC including but not limited to, claims pricing and payment capabilities, reporting and dashboards for our providers, and user interfaces to support our internal operations users. This individual will act as a liaison between business stakeholders and technology to set business objectives, communicate capability requirements, and establish priority of enhancements.

Key responsibilities would include working across multiple agile release trains to break down program-level requirements into features that can be worked by technology teams, facilitating refinement sessions, setting direction regarding the sequencing of work, leading and/or participating in agile ceremonies, and liaising with the ENAC Claims and Provider Operations Leads to ensure release train focus areas are continuously aligned with program-level priorities and objectives. The Agile Product Manager will be responsible for actively collaborating on and approving decisions related to solutioning, ensuring that those solutions deliver the desired business value.

**Essential Functions**

+ Translate business and user objectives into requirements and acceptance criteria, developing and documenting business requirements in a detailed and timely manner

+ Collaborate in an Agile environment and liaison with team members to effectively communicate business requirements and expectations

+ Document and maintain project plans/roadmaps to effectively manage expectations internally and externally

+ Participate in and/or facilitate ideation and strategy sessions to identify features that will continually enhance ENAC claims, payment, and reporting capabilities

+ Perform business acceptance testing of features in a QA and Production environment to verify accuracy and ensure content is defect free

+ Differentiate when to make certain business requirements decisions independently vs. when to facilitate getting to an aligned decision across business leaders and stakeholders.

+ Actively preparing material and facilitating discussions with the ENAC leadership team to drive key decisions.

**Qualifications**

+ Bachelor’s Degree in related field strongly preferred.

+ Experience within healthcare required; healthcare claims experience preferred

+ At least 2 years working knowledge of agile methodology and experience interfacing with technology teams in an agile environment required

+ Advanced knowledge of programs like Jira, Jira Align, Confluence & SharePoint

+ Strong writing skills and ability to deliver information clearly, directly, and efficiently in a written format

+ Proven ability to develop strong working relationships and establish a high level of credibility across functional and lines of business

+ High attention to detail and proven ability to manage multiple, competing priorities simultaneously.

+ Ability to sustain momentum under challenging circumstances, working with all stakeholders and delivery teams

+ Demonstrates strong decision making skills and problem solving techniques

+ Demonstrates ability to work independently and as part of a collaborative team in a fast paced, high volume, rapidly changing environment

+ Ability to predict challenges and seek to proactively head-off obstacles

+ Both technically deep and business savvy enough to interface with cross-functional partners

+ Strong interpersonal, communication, facilitation, and presentation skills.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 109,900 - 183,100 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .

**About Evernorth Health Services**

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

_Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._

_If you require reasonable accommodation in completing the online application process, please email:_ [email protected]_ _for support. Do not email_ [email protected]_ _for an update on your application or to provide your resume as you will not receive a response._

_The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State._

Job Description:

**Role Summary/Purpose:**

As the VP, Product Manager for the Fix My Problem train, you will be responsible for helping to drive & achieve Synchrony's business objectives, by delivering best in class digital strategic imperatives improving access and ease to everyday customer initiated digital journeys and reducing the dependency on non-digital channels. You will help to deliver end-to-end large-scale solutions (digital products, self-service features and capabilities, and agent front-end and back-office automation) for customers. Collaborating and building partnerships with key cross-functional stakeholders at various levels will be integral to this role.

The Product Manager will bring the vision to life by prioritizing the work for the ART Agile Teams overseeing the prioritization of product features and roadmap and providing regular updates to the cross-functional Leadership Team. A solid technology and operational background, combined with the ability to work closely with cross functional support teams including within an ART (Agile Release Train), agile teams, UX, CX and various internal business leaders while managing the product delivery, are critical job requirements. This Product Manager should be skilled in the Agile framework, able to lead teams, comfortable with ambiguity, can operate in a fast moving, agile environment, is a team player that collaborates well cross functionally and acts as an owner, proactively taking initiative.

**_Our Way of Working_**

**_We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events._**

**Essential Responsibilities:**

+ Partner on experience and prioritization of the FMP train product features and roadmap across servicing channels, focused on delivering exceptional customer & associate experiences. Includes partnering with Journey leader, key business partners and Agile release trains to prioritize features for Program Increments (PIs).

+ Collaborates with System Architects, RTE, and PO's to guide the ART toward delivering continuous value and successful feature delivery

+ Maintains product/solution vision and roadmap based on customer value and strategic priorities/KPIs keeping abreast of market dynamics and industry trends. Effectively communicates vision, roadmap, and KPI's to key stakeholders and to the train on an ongoing basis

+ Acts as a SME and works cross functionally with other PMs and trains to ensure that larger project vision is being executed and dependencies are being worked on in a timely manner so that their trains priorities can be worked on when they are at the top of the list.

+ Work cross-functionally, and gain stakeholder buy-in, to ensure effective transition from strategy into design

+ Develops key benchmarks and measures of success for customer experience​ partnering with CX and Analytics / AO team to utilize data and customer experience measures to find opportunities and gain alignment.

+ Manages a team of product owners and provides clear direction on growth, opportunity areas, strengths, and priorities for the train.

+ Ensures proper coordination between PO & Ops Enabler Manager on communication and, if necessary, proper training to customers, clients, agents and internal stakeholders regarding the changes. Ensures communication of new features, enhancements and issues to agents. (including trouble shooting steps and impact)

+ Ensures train feature requirements are reviewed and approved through required tollgates by process owners, legal, compliance and functional / key stakeholders and documentation is stored according to train standards.

+ Ensures adherence of compliance and corporate governance policies throughout the implementation.

+ Perform other duties and/or special projects as assigned

**Qualifications/Requirements:**

+ Bachelor's Degree and 10+ years of relevant work experience in Operations, Technology or other relevant self-service digital capabilities; in lieu of Bachelor's degree, high school diploma and 12+ years of equivalent work experience

+ 8+ years Project and/or Product management managing multiple programs/projects simultaneously across multiple stakeholders

+ 3+ years of Leadership experience, including working with cross-functional business partners and senior leadership, communicating with both technical and non-technical resources

+ Experience managing scope and expectations of technology projects including business/technical requirements, budgets, schedules, distributed resources, and dependencies

+ Experience in Scaled Agile Framework (SAFe)

+ Proficient in the use of MS Office product suite, particularly Excel, PowerPoint

+ Proven ability to communicate in an effective and timely manner.

+ Track record of problem solving and ability to thrive in a cross-functional and technology facing environment

**Desired Characteristics:**

+ Experience working with technical teams and guiding the creation and implementation of self-service products and platforms

+ Certified SAFe professional

+ Highly motivated and self-driven to accomplish tasks

**Grade/Level: 13**

The salary range for this position is **130,000.00 - 210,000.00** USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

**Eligibility Requirements:**

+ You must be 18 years or older

+ You must have a high school diploma or equivalent

+ You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

+ You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

+ New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

**Our Commitment:**

When you join us, you'll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard-but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we're building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks+ (https://www.synchronycareers.com/our-culture/#diversity) , with more than 60% of our workforce engaged, you'll find community to connect with an opportunity to go beyond your passions.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

**Reasonable Accommodation Notice:**

+ Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

+ If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time

**Job Family Group:**

Contact Center Operations

When you join Renaissance®, you join a global leader in pre-K–12 education technology! Renaissance’s solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what matters—creating energizing learning experiences in the classroom.

Our fiercely passionate employees and educational partners have helped drive phenomenal student growth, with Renaissance solutions being used in over one-third of US schools and in more than 100 countries worldwide.

Every day, we are connected to our mission by exemplifying our values: trust each other, win together, strive for the best, own our actions, and grow and evolve.

As a Senior Product Manager for Platform Interoperability, you'll take on one of our team's big goals, which include:

+ Making it easier for students to sign into any Renaissance app and move between apps

+ Bringing student data into our products to help customers get their student accounts set up and ready for learning.

+ Securely sharing student activity data, so that our customers can make better-informed decisions about their students.

You will collaborate closely with engineers, designers, and other teams to design solutions. You’ll own the backlog for delivering those solutions, run your team’s product processes, and define & measure success.

Your primary customers will be Renaissance product teams who work directly with schools. You’ll develop deep understanding of the complex challenges these teams are facing and build systems that help them tackle those challenges.

We believe interoperability work should be lean and human-centered, just like any other software development work. You & your team will use practices like Lean, User-Centered Design, and CI/CD to move quickly and stay focused on what matters.

**For this role, we're seeking someone with:**

+ Minimum 5 years of experience in software product management or another role where you worked with engineers to understand & solve technical problems.

+ Ability to connect technical work to its impact on people. You empathize with the teams who use the tools you’re building, and the students who they’re helping.

+ Outstanding communication skills (verbal, written, presentation). You can distill complex ideas into simple stories that help people care about the right things.

+ Excellent collaboration and listening skills. You bring others along and craft solutions with them.

+ Critical thinking and analytical abilities. You like understanding and solving hard problems.

+ Experience with data analysis, BI/analytics tools, and SQL.

**Bonus points for experience with:**

+ K-12 education technology (extra credit if you’ve worked on data management, rostering, identity, or licensing)

+ Working in a school or school district

+ Working with software teams that use XP, CI/CD, or TDD

+ Experience with lean and agile methodologies. Experience with Jira is a plus.

**Why you'll love our team:**

+ Good teammates, good management, good culture.

+ Remote-friendly ways of working.

+ Incredible learning. You’ll learn things that will help you for the rest of your career, whether your dream is to start a new company, lead a big organization, or work at Renaissance for another decade.

All your information will be kept confidential according to EEO guidelines.

Salary Range: $109,500 to $150,550 This range is based on national market data and may vary by location.

**Benefits for eligible employees include:**

+ World Class Health Benefits: Medical, Prescription, Dental, Vision, Telehealth

+ Health Savings and Flexible Spending Accounts

+ 401(k) and Roth 401(k) with company match

+ Paid Vacation and Sick Time Off

+ 12 Paid Holidays

+ Parental Leave (20 total weeks with 14 weeks paid) & Milk Stork program

+ Tuition Reimbursement

+ Life & Disability Insurance

+ Well-being and Employee Assistance Programs

Frequently cited statistics show that some women, underrepresented individuals, protected veterans and individuals with disabilities may only apply to roles if they meet 100% of the qualifications. At Renaissance, we encourage all applications! Roles evolve over time, especially with innovation, and you may be just the person we need for the future!

EQUAL OPPORTUNITY EMPLOYER

Renaissance is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law.

REASONABLE ACCOMMODATIONS

Renaissance also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If accommodation is needed to participate in the job application or interview process, please contact Talent Acquisition ([email protected]) .

EMPLOYMENT AUTHORIZATION

Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

For information about Renaissance, visit: https://www.renaissance.com/

When you join Renaissance®, you join a global leader in pre-K–12 education technology! Renaissance’s solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what matters—creating energizing learning experiences in the classroom. Our fiercely passionate employees and educational partners have helped drive phenomenal student growth, with Renaissance solutions being used in over one-third of US schools and in more than 100 countries worldwide.

Every day, we are connected to our mission by exemplifying our values: trust each other, win together, strive for the best, own our actions, and grow and evolve.

As a Product Manager on the Journeys team, you'll own and deliver the roadmap for Renaissance Analytics to bolster implementation and adoption of Renaissance assessment, practice, and instruction. You’ll collaborate with several product teams to align integration strategies with overall company objectives. As a member of this team, you’ll collaborate with engineering, other product managers, designers, your teammates, and external partners to take ideas from concept to reality, bringing your full range of technical skills and a healthy dose of user empathy.

As a Product Manager, Journeys, you will:

+ Actively listen to and evangelize the needs of district and school leaders.

+ Own, execute and deliver on a roadmap for the application, including use of experimentation and data-driven insights to inform decision-making and prioritize enhancements that deliver business and user value.

+ Collaborate with the engineering, product management, UX, and content management peers to align Journeys and product development with the broader product strategy and company goals.

+ Collaborate across product verticals and customer success to boost implementation and healthy adoption of Renaissance products and solutions.

+ Drive the iterative design, development, release, and maintenance for the leader to create a seamless and integrated user experience across our platforms and products that address tangible user needs.

+ Partner with go-to-market and solution teams to develop positioning and key benefits.

+ Stay connected to industry trends, technological advancements, such as AI, to be at the forefront of innovation

+ Product Management experience, training and/or certification with at least 2+ progressively accountable product strategy, product lifecycle, product commercial management experience, with demonstrated results of success

+ Outstanding communication skills (verbal, written, presentation)

+ Ability to prioritize work, make tradeoffs, solve problems, and drive delivery on time, on budget

+ Demonstrated experience nurturing a culture that celebrates diversity of thought, risk-taking, openness to new ideas, and a fail-fast mentality

+ Thrives in working in a cross-functional, collaborative environment, including listening skills

+ Critical thinking and analytical abilities; experience with BI/analytics tools and SQL is a big plus

+ Educational background or experience (in the classroom or in edtech) is a big plus

+ Technical or design background is a plus

All your information will be kept confidential according to EEO guidelines.

**Salary Range: $90,000-$130,000**

+ This range is based on national market data and may vary by location.

Frequently cited statistics show that some women, minorities, individuals with disabilities, and protected veterans, may only apply to roles if they meet 100% of the qualifications. At Renaissance, we encourage all applications! Roles evolve over time, especially with innovation, and you may be just the person we need into the future. We hope you're open to learning new skills to grow with us. Make our team, your team!

Renaissance is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law.

At Renaissance our mission is: “To accelerate learning for all children and adults of all ability levels and ethnic and social backgrounds, worldwide.” Inherent in that guiding principle is dedication to serving all identities by recognizing the importance of Diversity, Equity, and Inclusion (DEI) in our organization, our work and our products.

Renaissance also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If an accommodation is needed to participate in the job application or interview process, please contact Talent Acquisition ([email protected]) .

**Benefits for eligible employees include:**

+ World Class Health Benefits: Medical, Prescription, Dental, Vision, Telehealth

+ Health Savings and Flexible Spending Accounts

+ 401(k) and Roth 401(k) with company match

+ Paid Vacation and Sick Time Off

+ 12 Paid Holidays

+ Parental Leave (20 total weeks with 14 weeks paid) & Milk Stork program

+ Tuition Reimbursement

+ Life & Disability Insurance

+ Well-being and Employee Assistance Programs

Frequently cited statistics show that some women, underrepresented individuals, protected veterans and individuals with disabilities may only apply to roles if they meet 100% of the qualifications. At Renaissance, we encourage all applications! Roles evolve over time, especially with innovation, and you may be just the person we need for the future!

EQUAL OPPORTUNITY EMPLOYER

Renaissance is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law.

REASONABLE ACCOMMODATIONS

Renaissance also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If accommodation is needed to participate in the job application or interview process, please contact Talent Acquisition ([email protected]) .

EMPLOYMENT AUTHORIZATION

Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

For information about Renaissance, visit: https://www.renaissance.com/

**Position Overview**

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.

This position is primarily based in a location within PNC's footprint. Responsibilities require time in the office or in a field on a regular basis. Some responsibilities can be performed remotely. Additional locations may be considered.

As a Product Management Sr. Manager within PNC’s Physical Security organization, you will report into a Physical Security Director.

PNC’s Physical Security team represents the primary enterprise resource for promoting the security and protection of PNC’s assets (i.e., people, property, information). This is accomplished using security measures that mitigate exposure against physical security threats, vulnerabilities and risks to the organization. Protective security countermeasures, controls, policies and procedures provide PNC with effective and efficient means of maintaining a safe/secure physical environment.

You must be familiar with the physical security environment and vendor products to succeed in this position. You will work closely with vendors and internal technology groups to manage technology products as we advance our Physical Security arena. This can include upgrades, releases, decommissions, etc.

Must have experience with Verint, Convergint, Securitas, Cap Index, Genetec, and AMAG or similar systems.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

**Job Description**

+ Responsible for the end-to-end business and financial results for multiple product sets utilizing traditional and emerging capabilities in technology, operations, and data analytics to offer customers a differentiated product experience through the leadership of teams managing new and existing products or experiences.

+ Uses knowledge of emerging technologies to deliver product to customers through all applicable channels. Presents initiatives to gain senior management buy-in. Manages progress to ensure initiatives are completed on time, within budget and meet strategic goals.

+ Influences product and customer experience trends by monitoring competitors or peer organizations to stay abreact of emerging product and technology trends in the industry. Leads teams responsible for translating concepts or designs into new or improved products, product lines or experiences and recognizes, anticipates and resolves complex operational and process problems that arise.

+ Evaluates potential product or experience development projects for feasibility and value. Ensures successful outcomes from key stakeholders including sales, marketing, digital channel delivery and other internal service partners. Participates in client-facing and external stakeholder activities throughout the product or experience lifecycle. Adheres to company-defined risk appetite as part of the first line of defense. Serves as point of review and sign off for risk management, compliance and audit requirements, as needed.

+ Manages, motivates and develops one or multiple product lines and managers as well as the performance evaluation process of the Product Development Management team and key contributors. Identifies talent gaps in team and staffs appropriately.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

+ **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

+ **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:

+ **Include Intentionally** - Cultivates diverse teams and inclusive workplaces to expand thinking.

+ **Live the Values** - Role models our values with transparency and courage.

+ **Enable Change** - Takes action to drive change and innovation that will transform our business.

+ **Achieve Results** - Takes personal ownership to deliver results. Empowers and trusts others in decision making.

+ **Develop the Best** - Raises the bar with every talent decision and guides the achievement of all employees and customers.

**Qualifications**

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

**Preferred Skills**

Business Objectives, Customer Solutions, Marketing, Product Development, Product Management, Sales, Strategic (Inactive)

**Competencies**

Collaborating, Competitive Environment, Design Thinking, Emerging Technologies, Innovation, Managing Multiple Priorities, Problem Solving, Product Development Strategy, Solutions Development

**Work Experience**

Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry experience is typically 8+ years. At least 5 years of prior management experience is typically required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

**Education**

Bachelors

**Certifications**

No Required Certification(s)

**Licenses**

No Required License(s)

**Benefits**

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility*: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncbenefits.com > New to PNC.

_*For more information, please click on the following links:_

Time Away from Work (https://www.pncbenefits.com/timeaway.html)

_PNC Full-Time Benefits Summary_

PNC Part-Time Benefits Summary (https://www.pncbenefits.com/ft-benefits-overview.html)

**Disability Accommodations Statement**

If an accommodation is required to participate in the application process, please contact us via email at [email protected] . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

**Equal Employment Opportunity (EEO)**

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

**California Residents**

Refer to the California Consumer Privacy Act Privacy Notice (https://content.pncmc.com/live/pnc/aboutus/HR/Onboarding/PNC\_CCPA\_Privacy\_Disclosure\_Employee.pdf) to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

**Become a part of our caring community and help us put health first**

The Lead Product Manager - Provider Directory helps identify, validate, and implement improvements to the Humana provider directory. Specifically, this role will focus on making the directory more user-friendly, efficient, and valuable to our users. As the same time, you will work cross-functionally with various stakeholders to drive the strategy to promote top-performing providers while ensuring members can easily find and access high-quality care.

**Key Responsibilities**

+ Define and execute key product initiatives that enhance the provider directory which prioritizes usability and member experience. Ensure alignment with company's overall mission of improving healthcare access and outcomes

+ Collaborate with cross-functional teams including UX/UI designers, developers, and business analysts, as well as operational stakeholders to ideate, plan, and implement enhancements

+ Develop merchandising strategies to highlight and promote high-performing providers, ensuring that our users can easily identify and select the best care based on quality ratings, reviews, and outcomes

+ Conduct user research and usability studies to gather insights and identify pain points in the current directory experience

+ Apply a test & learn approach to product improvement by designing experiments, A/B tests, and pilot programs to evaluate the impact of changes on member engagement and provider selection. Analyze outcomes, iterate quickly, and scale successful initiatives

+ Define and analyze key performance metrics that inform the success of the product and continuous improvement. Collaborate with data analytics teams to use insights in enhancing provider visibility and member decision-making

+ Manage the product backlog, prioritize features based on business impact and user value. Work directly with engineering team to meet development timelines and

+ Ensure all product enhancements meet high standards of performance, reliability, and security

+ Communicate product strategy and feature development progress to stakeholders and executive teams

**Use your skills to make an impact**

**Required Qualifications**

+ Bachelor's Degree or equivalent experience

+ At least 5 years of experience working with design and engineering teams to build product

+ Prior experience working on an ecommerce platform

+ Experience running A/B tests to optimize conversion

**Work-At-Home Information**

To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

+ At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested

+ Satellite, cellular and microwave connection can be used only if approved by leadership

+ Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

+ Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.

+ Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

**Scheduled Weekly Hours**

40

**Pay Range**

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$123,800 - $170,400 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

**Description of Benefits**

Humana, Inc. and its affiliated subsidiaries (collectively, 'Humana') offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

**About us**

Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

**Equal Opportunity Employer**

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.

Overview

Who We Are

Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have provided essential services to thousands of healthcare communities across the country. As one of America's Most Trustworthy Companies , we have been recognized for treating our customers and employees fairly and pursuing excellence via an ever-evolving and expanding focus on training and the development of team members at every level.

Our Company Purpose & Values

Our Purpose is Fostering Fulfillment In Communities.

Our Values, Integrity, Collaboration, Empowerment, Passion & Perseverance (aka Grit) influence our decisions and the actions that follow in and out of the workplace.

Who You Are

You are driven, ambitious, have a personal calling for serving people, and desire to positively impact your community. You enjoy collaborating with others, aren't afraid to roll up your sleeves, and go beyond to get the job done. You have a passion and desire to deliver the highest customer and resident experience every day.

What We Offer

HCSG offers a comprehensive array of benefits to support our associates and their family’s health and well-being. Our goal is to promote welfare and health and enhance our associates' and their families' overall quality of life.

+ Benefits - FREE Telemedicine and Prescription Discount Program along with an array of medical, dental, vision, and other supplemental health plans.*Availability based on state.

+ Training - We take the development and education of our associates very seriously. Our promotions-from-within philosophy opens the door to a stimulating and robust career with HCSG!

+ Employee Assistance Programs - FREE access for employees and their families for health, financial, and family services to support our employees' welfare and mental and physical health.

+ Employee Recognition Programs - We strive to recognize employees who live out our Company Purpose and are committed to #GoingBeyond for our Client, Resident, and Employee Communities!

+ Going Beyond Assistance Fund - A 501(c)(3) nonprofit formed by HCSG to serve as a charitable employer-sponsored disaster relief organization to provide emergency, hardship, and disaster assistance, to HCSG employees and their dependents or family members.

+ Paid - Holidays and Vacation for eligible employees.

+ No More Waiting for Payday -Early access to a portion of your earnings anytime through PNC EarnedIt.

+ Employee Stock Purchase Plan - Investment opportunity available to all eligible employees after two years of service.

+ Nationwide Opportunities - Transfers are available Nationwide -- great for active Military and Family!

Keeping You Safe

+ The safety and health of our employees and that of the resident communities that we serve are our Company's most significant priority.

+ Personal Protective Equipment - All employees will be provided and required to wear appropriate PPE for all functions.

+ COVID-19 Vaccination - Employees will be required to comply with all policies, as required by State, Local, and/or our Customers

Why HCSG

At HCSG, you will find an environment that is fulfilling, collaborative, committed, stimulating, and structured to help you succeed in serving our communities. We offer engaging opportunities for every phase of one's career. HCSG is committed to providing growth and leadership opportunities to see you succeed!

Position Summary

Our exciting Manager-In-Training (MIT) program gives you the opportunity to learn and grow at an established company with over 45 years of experience. As our newest associate, you’ll experience a custom interactive program that will guide you through hands-on and computer-based training, lasting approximately sixteen (16) weeks. The program focuses on different aspects of managing your own account, including:

+ General Training & Comprehension - Learn and perform the job assignments of the housekeeper, heavy housekeeper/floor tech, and laundry worker positions and, as such, can operate, and teach others how to operate, a variety of industrial cleaning equipment.

+ Leadership Development - Assists in training, quality control, and in-servicing of staff according to policies and procedures and federal/state requirements.

+ Policies & Procedures - Learn to provide leadership, support, and guidance to ensure that quality standards, inventory levels, safety guidelines and customer service expectations are met, including following current applicable federal, state, and local standards, in line with our established policies and procedures to ensure that quality housekeeping services are provided at all times.

+ Reporting - Train in maintaining records of income and expenditures, supplies, personnel, and equipment in report format to be delivered to HCSG and Facility management.

+ Training - Learning to be responsible for all training, quality control and in-servicing staff to meet HCSG standards is an essential part of the Manager’s responsibility and includes touring various areas at the facility several times per day to assess work quality using QCIs for documentation purposes.

+ Leadership - Learn to effectively handle managerial responsibilities as well, including but not limited to payroll submission, staffing patterns, effective coaching and discipline, purchasing, maintaining inventory, and budgeting.

+ Communication - Effectively communicate all directives from client managers, building occupants, and administrators to HCSG staff.

+ Safety - Utilize protective gear in all appropriate functions. Responsible for the safe and proper mixing and use of cleaning solutions while adhering to all safety precautions. Reporting equipment/cleaning product needs and or malfunctions to supervisor in a timely fashion. Ensure the established standards, safety, and quality guidelines are met. Follow infection control and universal precautions policies and procedures to ensure that a sanitary environment is achieved at all times. Follow proper reporting, isolation, and handwashing procedures/techniques.

+ Punctuality - Consistent attendance and punctual arrival. Timely completion of assigned cleaning area according to schedule. Respond to the paging system in a timely and appropriate manner.

+ Customer Experience - Positively represents HCSG by following instructions, being courteous, and cooperative with supervisor, co-workers, and client staff.

+ Resident Experience - Positive, pleasant, and tactful interactions with residents, staff, and facility guests.

Qualifications

+ Demonstrate a positive attitude with the ability to follow oral and written instructions, and perform routine, repetitive tasks daily.

+ After completing all appropriate training, utilize leadership skills to accomplish all responsibilities without supervision and do so without injury to oneself or other individuals.

+ A high school diploma or equivalent required.

+ Basic computer skills with the ability to maintain records and complete reports as required, including web-based reporting.

+ Must be able to be at work as scheduled and on time.

+ Compliance with COVID-19 Vaccination Policies, as required by State, Local, and/or Customers.

+ Must be able to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, stand, sit, bend and walk for extended periods.

+ Must be able to perform routine, repetitive tasks continuously.

+ Must be able to work around food and cleaning products.

+ Must live in the service area.

HCSG is proud to be an equal opportunity employer committed to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, genetics, ethnicity, pregnancy status, gender identity, sexual orientation, marital status, political opinions, or affiliations, veteran status, or other legally protected classes. HCSG also complies with applicable state and local laws and federal law requirements that govern nondiscrimination in every location where we operate.

HCSG is committed to fostering and supporting a vibrant company culture that encourages employees to bring their authentic and best selves to serve our resident and client communities. We believe all employees, regardless of position, age, race, religion, beliefs, socioeconomic background, or gender, should work in an environment where they are safe, respected, and treated fairly, with their viewpoints, thoughts, and ideas encouraged and embraced.

Join Our Team Join Our Team (https://careers-hcsgcorp.icims.com/jobs/614944/environmental-services---manager-in-training/job?mode=apply&apply=yes&in\_iframe=1&hashed=-336028984)

Submission FAQs (https://icims.help/candidate-faq)

Job LocationsUS-AZ-PHOENIX

Updated Date9/17/2024

Requisition ID2024-614944

CategoryEnvironmental Services

TypeRegular Full-Time

Location : Postal Code85042-7626

Division : NameDivisionH

SSC

+ We are hiring immediately for a full time SHIFT SUPERVISOR position.

+ Location: Prescott Unified School District - 926 Hinman Street, Prescott, AZ 86305 (Openings at other locations within school district available) Note: online applications accepted only.

+ Schedule: Full time schedule. The night shift is available; days may vary. More details upon interview.

+ Requirement: Supervisory experience is preferred.

+ Pay Range: $16.00 to $18.00

+ Perks: SSC invests in our employees with training and growth opportunities, but the benefits don’t stop there, SSC offers a comprehensive benefits package and we are also excited to offer same day pay! At SSC we truly believe that our people are our greatest asset.

The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg

SSC Services for Education is a Nationwide Best in Class Facility Service Provider. As a member of Compass Group we create clean, safe, and distraction free learning environments for students of all ages. With a focus on a people first culture, growth opportunities, and supporting local communities we set the stage for a meaningful career in educational facilities nationwide.

Job Summary

Summary: Direct the activities of associates during a specific shift and oversee that assigned job expectations are completed while policy and procedure is maintained.

Essential Duties and Responsibilities:

+ Responsible for providing training and creating work schedules.

+ Evaluating the performance of workers, rewarding high performers and disciplining employees who fail to meet reasonable standards of work performance.

+ Prepare production or sales reports for management and ensure their unit meets the expectations for quality, productivity and safety.

+ Acts as the contact person for employees with complaints or requests for time off.

+ May act as a mentor, develop employees and encourage workers to set goals and strive for advancement within the organization.

+ Perform other duties as assigned.

Enhance your quality of life through our comprehensive benefits:

+ · Medical/Dental/Vision Insurance

+ · 401K with Company Match

+ · Disability Insurance

+ · Life Insurance/AD

+ · Associate Shopping Program

+ · Health and Wellness Programs

+ · Discount Marketplace & Employee shopping program

+ · Identify Theft Protection

+ · Pet Insurance

+ · And More

Applications are accepted on an ongoing basis.

SSC maintains a drug-free workplace.

SSC & Compass Group: Achieving leadership in the facility service industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

SSC