Customer Service Representatives

**About this role:**

Wells Fargo is seeking a Head of Account Management within our Commercial Card space. We are looking for a transformative leader to focus on the retention of existing programs through proactive relationship reviews and re-pricing initiatives, coordination of new account roll-outs, consulting with customers to identify growth initiative opportunities, and managing management-level direct reports.

**In this role, you will:**

+ Manage and develop a Treasury Management Consulting team of individual contributors and managers in roles with moderate complexity and risk

+ Engage and influence stakeholders, internal partners, and peers associated with the function or affected by its outcomes

+ Identify and recommend opportunities for process improvement and risk control development within Treasury Management Consulting functional area

+ Determine appropriate strategy and actions of Treasury Management Consulting team to meet moderate to high-risk deliverables

+ Interpret and develop policies and procedures for functions with moderate complexity within scope of responsibility within Treasury Management Consulting functional area

+ Collaborate with and influence all levels of professionals, including managers, as well as interact directly with external customers within Treasury Management Consulting functional area

+ Manage allocation of people and financial resources for Treasury Management Consulting

+ Develop and guide a culture of talent development to meet business objectives and strategy

+ Responsible for meeting annual sales and activity targets through business development plan execution, including a comprehensive portfolio management strategy, pipeline management, and deal creativity

+ Advocate for the optimization of existing commercial card programs

+ Work with Commercial and Corporate Investment Banking clients through the optimization of the WellsOne Commercial Card and payables relationships

**Required Qualifications:**

+ 6+ years of Treasury Management Sales experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

+ 3+ years of management or leadership experience

**Desired Qualifications:**

+ Management experience for management level direct reports with ability to influence and motivate teams to extend new offerings, and increase spend, retention, and client experience

+ Demonstrated history of exceeding portfolio sales goals and customer satisfaction objectives.

+ Understand industry trends and competitive landscape within embedded finance, AI, ERP integrations

+ Ability to identify and influence expansion of client and partner relationships, i.e. within Fintech

+ Strong negotiation and presentation skills.

+ Ability to address complex or escalated customer issues

+ Experience working with Commercial Card, MasterCard or Visa products

+ Superior verbal and written communication skills; proven to work well with partners.

+ High level of organization and time management skills, with an ability to meet deadlines while excelling in a complex product environment.

+ Expert in working capital conversation, understanding customer flows and working capital needs

+ Extensive knowledge and understanding of treasury management, payment processing industry or bank operations, business development, sales/treasury management, or products/services sales experience

+ Comprehensive understanding of client Procure to Pay processes, including analysis of trading partner relationships, invoice processing, and Accounts Payable workflows; leading to corporate payment automation recommendations.

**Job Expectations:**

+ Ability to work on-site at approved location at least three days a week

+ This position is not eligible for Visa sponsorship

_San Francisco, CA and New York, NY Pay Range: $144,400-$300,000.00 annually_

**Pay Range**

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

$144,400.00 - $300,000.00

**Benefits**

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs (https://www.wellsfargojobs.com/en/life-at-wells-fargo/benefits) for an overview of the following benefit plans and programs offered to employees.

+ Health benefits

+ 401(k) Plan

+ Paid time off

+ Disability benefits

+ Life insurance, critical illness insurance, and accident insurance

+ Parental leave

+ Critical caregiving leave

+ Discounts and savings

+ Commuter benefits

+ Tuition reimbursement

+ Scholarships for dependent children

+ Adoption reimbursement

**Posting End Date:**

1 Jul 2025

***** **_Job posting may come down early due to volume of applicants._**

**We Value Equal Opportunity**

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

**Applicants with Disabilities**

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.

**Wells Fargo Recruitment and Hiring Requirements:**

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

**Req Number:** R-452169

Now Hiring: Lead Specialist – Customer Support & Logistics (Phoenix, AZ)

Position Overview:

As a Lead Specialist, you’ll be the first point of contact for new homeowner leads—responding quickly, qualifying interest, and scheduling appointments. You’ll work within user-friendly systems, collaborate with your team, and receive ongoing coaching to grow your skills.

Location:

+ Start remote, transition to in-office around August (Phoenix, AZ 85012)

+ Equipment provided via FedEx

Schedule:

+ Training: 4 weeks (8AM–5PM), remote to start

+ Post-training shifts:

+ Shift 1: 7:00 AM – 4:00 PM

+ Shift 2: 9:00 AM – 6:00 PM

Start Dates:

+ July 7, 2025 or July 14, 2025

Responsibilities:

+ Respond to leads via phone, text, and email—ideally within 1 minute!

+ Schedule appointments and update lead tracking systems

✅ Requirements:

+ High school diploma or GED

+ 1+ year of work experience

+ Fluent in English and legally authorized to work in the U.S.

+ Reliable internet and quiet remote workspace

Perks & Benefits:

+ Paid training and strong team support

+ Career growth into sales, operations, or leadership

+ Medical, dental, vision (after 60 days)

+ 401k, life insurance, PTO, paid holidays, and more!

If this sounds like your next career move, apply—we’d love to connect!

Pay and Benefits

The pay range for this position is $39520.00 - $39520.00/yr.

Base hourly pay + regular performance bonuses based on resultsMedical, dental, and vision benefits after 60 days401k, life insurance, paid time-off, paid holidays, and more as part of a robust benefits packagePaid training, clear expectations, and real support from your teamA growing company with opportunities to move into sales, operations, or leadership

Workplace Type

This is a fully onsite position in Phoenix,AZ.

Application Deadline

This position is anticipated to close on Jun 30, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Description

Hybrid - Mondays Wednesdays Thursdays on site.

Location in Central Phoenix.

The Client Services Administrator is a member of a team which together support a specific group of client relationships by ensuring all service levels are met on a daily basis.

Answer general client services hotline calls respond to emails. - Responsible for sending internal reports to clients - Assist with the Account Closing process and following up after plans have left - Research and respond to client issues and inquiries related to password resets SRC access and various other areas of product knowledge and support - Meet established service level standards. - Manage multiple tasks effectively by balancing high productivity with excellent service quality - Responsible for presenting a professional image of Schwab in all communications. - Collaborate with internal partners in delivery of timely and accurate information in response to inquiries and/or service issues.

Phoenix: hours could be between 7:00am - 4pm PST and could change due to Daylight savings

What you have: - Excellent client service and problem resolution skills. - Client focus- Consider clients in all we do. - Excellent communication verbal and written skills with ability to organize and prioritize - A curious/entrepreneurial spirit with the ability to develop a full understanding of our business - Great attitude team orientation intelligence and professionalism - Ability to work well in a collaborative team environment - Comfortable with a fluid/changing environment - Capability to multi-task actively listen assess client needs research information and provide clients with outside of the box options - Ability to utilize several different applications simultaneously including Microsoft Office internet database systems and email - Basic knowledge of Excel Word and SalesForce.

Pay and Benefits

The pay range for this position is $16.00 - $17.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Phoenix,AZ.

Application Deadline

This position is anticipated to close on Jun 27, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Job Opportunity: Commercial Account Opening Specialist

Industry: Banking

Location: Hybrid (3 days on-site, 2 days remote)

Experience Level: Intermediate

About the Role

Are you detail-oriented, customer-focused, and passionate about delivering exceptional service in the banking industry? We are seeking a Commercial Account Opening Specialist to join our dynamic team. In this hybrid role, you will play a key part in onboarding new commercial clients and ensuring a seamless account opening experience.

Key Responsibilities

+ Guide commercial clients through the documentation and procedures required to open business accounts.

+ Review and verify all documentation for accuracy and compliance with regulatory standards (e.g., KYC, AML).

+ Accurately input and maintain client information in the bank’s systems.

+ Collaborate with relationship managers and internal departments to ensure timely account setup.

+ Provide outstanding customer service by addressing inquiries and resolving account-related issues.

+ Stay informed on banking regulations and internal policies.

+ Identify opportunities to cross-sell banking products and services.

Qualifications

+ High school diploma or equivalent required; Associate or Bachelor’s degree in Business, Finance, or related field preferred.

+ Previous experience in banking, customer service, or account management, ideally in a commercial setting.

+ Strong attention to detail and organizational skills.

+ Excellent communication and interpersonal abilities.

+ Proficiency in banking software and Microsoft Office Suite.

+ Knowledge of BSA/AML and KYC regulations is a plus.

Additional Skills

+ Familiarity with banking software platforms.

+ Ability to work independently and collaboratively in a hybrid work environment.

Why Join Us?

+ Be part of a reputable financial institution with a strong commitment to client service.

+ Enjoy a flexible hybrid work schedule.

+ Grow your career in a supportive and professional environment.

Apply Today!

If you’re ready to make a meaningful impact and grow your career in commercial banking, we’d love to hear from you.

Pay and Benefits

The pay range for this position is $25.00 - $30.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Phoenix,AZ.

Application Deadline

This position is anticipated to close on Jun 27, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.

FULL-TIME

The individual selected for this role will be expected to work at Store #7786, located at: 19465 W. Indian School Rd., Litchfield, AZ 85340

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:

Life … with rewards, benefits and the flexibility to enhance your health and well-being

Career … with opportunities to learn, develop new skills and grow your contribution

Connection … with an inclusive team and commitment to our own and broader communities

It's all here for you... let's Create Your Possible

What is the Process to get Started?

Step 1 – Online Application

Find the role(s) that interest you on our Careers page: https://jobsearch.sherwin.com/

Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners

Step 2 – Digital Interview

Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions

You’ll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation

Step 3 – In-Store Interview

Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.

At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.

**POSITION SUMMARY:** Within a designated market, the Construction Account Manager is responsible for identifying leads and proactively prospecting and selling temporary waste removal to customers primarily in the construction industry. The Construction Account Manager is also responsible for building and growing long-term relationships and increasing revenue to meet and exceed the monthly targeted profitable growth objectives in support of the Company’s overall goals. The Construction Account Manager meets regularly with prospective and existing clients in his or her assigned market area to deliver sales presentations, follow up with key decision makers and sell all services, as appropriate.

**PRINCIPAL RESPONSIBILITIES:**

+ Effectively maintains and retains existing customers by building effective long-term relationships and customer loyalty.

+ Identifies viable leads, manages prospects and secures all lines of temporary business offered within the market to exceed monthly established targeted profitable individual and team growth goals.

+ Prepares and delivers sales presentations to grow existing client base; follows up with key decision makers,

+ Utilizes Salesforce daily; schedules and documents all activities such as calls, meetings and proposals.

+ Generates and provides sales leads for permanent sales opportunities to the appropriate sales representative in the market to capture additional revenue.

+ Regularly meets with Sales Manager to review weekly customer retention and relationship activities, progress versus goals and status of key customer relationships.

+ Partners with the operations team, when needed, to address customer services issues.

+ Builds relationships and increases Company visibility through participation in Company-sponsored activities, trade shows, chamber of commerce events and other similar activities.

+ Performs other job-related duties as assigned or apparent.

**PREFERRED QUALIFICATIONS:**

+ Waste or transportation industry experience.

**MINIMUM QUALIFICATIONS:**

+ Minimum of 2-4 years of relevant sales experience. (Required)

+ Valid driver’s license. (Required)

**Rewarding Compensation and Benefits**

Eligible employees can elect to participate in:

• Comprehensive medical benefits coverage, dental plans and vision coverage.

• Health care and dependent care spending accounts.

• Short- and long-term disability.

• Life insurance and accidental death & dismemberment insurance.

• Employee and Family Assistance Program (EAP).

• Employee discount programs.

• Retirement plan with a generous company match.

• Employee Stock Purchase Plan (ESPP).

_The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company._

EEO STATEMENT:Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.

**ABOUT THE COMPANY**

Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world.

In 2023, Republic’s total company revenue was $14.9 billion, and adjusted EBITDA was $4.4 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills.

Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer.

Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 41,000 team members understand that it's not just what we do that matters, but how we do it.

Our company values guide our daily actions:

+ **Safe** : We protect the livelihoods of our colleagues and communities.

+ **Committed to Serve** : We go above and beyond to exceed our customers’ expectations.

+ **Environmentally Responsible:** We take action to improve our environment.

+ **Driven** : We deliver results in the right way.

+ **Human-Centered:** We respect the dignity and unique potential of every person.

We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 4.6 million people in 2023 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods.

**STRATEGY**

Republic Services’ strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers’ multiple waste streams through a North American footprint of vertically integrated assets.

We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation.

With our integrated approach, strengthening our position in one area advances other areas of our business. For example, as we grow volume in recycling and waste, we collect additional material to bolster our circularity capabilities. And as we expand environmental solutions, we drive additional opportunities to provide these services to our existing recycling and waste customers.

**Recycling and Waste**

We continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions. The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage. We aggregate materials at scale, unlocking new opportunities for advanced recycling. In addition, we are cross-selling new products and services to better meet our customers’ specific needs.

**Environmental Solutions**

Our comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams. We are expanding both our capabilities and our geographic footprint. We see strong growth opportunities for our offerings, including PFAS remediation, an increasing customer need.

**SUSTAINABILITY INNOVATION**

Republic’s recent innovations to advance circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth.

The Republic Services Polymer Center is the nation’s first integrated plastics recycling facility. This innovative site processes rigid plastics from our recycling centers, producing recycled materials that promote true bottle-to-bottle circularity. We also formed Blue Polymers, a joint venture with Ravago, to develop facilities that will further process plastic material from our Polymer Centers to help meet the growing demand for sustainable packaging. We are building a network of Polymer Centers and Blue Polymer facilities across North America.

We continue to advance decarbonization at our landfills. As demand for renewable energy continues to grow, we have 70 landfill gas-to-energy projects in operation and plan to expand our portfolio to 115 projects by 2028.

**RECENT RECOGNITION**

+ Barron’s 100 Most Sustainable Companies

+ CDP Discloser

+ Dow Jones Sustainability Indices

+ Ethisphere’s World’s Most Ethical Companies

+ Fortune World’s Most Admired Companies

+ Great Place to Work

+ Sustainability Yearbook S&P Global

**About Lumen**

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

**The Role**

Responsible for Regional Enterprise sales account development within an established geographic territory for a complex suite of services and robust product sets to drive sales, increase brand awareness, and grow a specific territory.

**Location**

Work From Home position - need to be in central time zone

Work From Home position - need to be in central time zone

**The Main Responsibilities**

+ Providing accurate and detailed weekly forecast funnel of identified and proposed opportunities in order to meet or exceed sales quota requirements

+ Responsible for developing Regional Enterprise sales in the designated target market(s) by identifying new sales opportunities with prospective enterprise customers headquartered in the region by cold calling, premise visits, networking, lead generation, proposal submission, and customer appointments.

+ Effective relationship-building internally through cross-functional collaboration and problem-solving with partners such as Customer Success, Product, Marketing, Solutions/Technology experts, Sales Support, Service Delivery

+ Identifies, bids on, negotiates, and closes new sales opportunities in order to meet and exceed established sales and revenue quotas. Provides comprehensive account plans and strategies to win new business from existing accounts.

+ Providing input to sales management about trends and changes taking place within the customer’s organization and making recommendations about future courses of action necessary of the company towards improving its position with the customer.

+ Leveraging strategic client relationships and external presence to achieve Lumen’s strategic imperatives

+ Leveraging your external network to identify and recruit high performing talent to the team and builds internal relationships with other leaders to provide win-win career opportunities to Lumen employees

**What We Look For in a Candidate**

+ Bachelor’s degree or equivalent education and experience

+ 5-7+ years’ experience using a solution-based sales methodology for enterprise technology services in a consultative, complex, business-line sales process

+ Demonstrated strong communication, written, and formal presentation skills as well as proficiency in selling to the close.

+ Proficiency in MS Office Products: Outlook, Word, Excel, PowerPoint

+ Strong business acumen and expert knowledge of Lumen’s products, services, and solutions

+ Experience with Salesforce.com preferred

**Compensation**

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges:

$64,502 - $85,995 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.

$67,725 - $90,300 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.

$70,949 - $94,595 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

+ Benefits (https://jobs.lumen.com/global/en/benefits-statement)

+ Bonus Structure

\#LI-KS1

Requisition #: 338699

**Background Screening**

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

**Equal Employment Opportunities**

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

**Disclaimer**

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

**Application Deadline**

07/03/2025

Join JPMorgan Chase Global Banking as a Client Service Account Manager in the Client Onboarding and Service team. In this role, you will support a portfolio of large corporate clients, helping them effectively utilize our Payments Products and Services. Our Service organization acts as a central hub for resolving client issues, supporting their business operations, identifying product and service gaps, and discovering development opportunities. By leveraging your expertise in client and product management, you will recommend strategies to drive client growth and enhance operational efficiency.

**Job Responsibilities:**

+ Serve as a key advisor and proactive partner to the client, providing advice and consultation on decision-making.

+ Act as a proactive partner, reaching out to clients to assess progress, client satisfaction, and potential impediments to a high level of service satisfaction.

+ Serve as the client's central point of resolution and escalation for service issues, liaising with bank partners to manage issues.

+ Convey complex ideas and client issues with confidence.

+ Identify and address product/service gaps and development opportunities, leveraging the full array of Treasury Services product capabilities.

+ Adhere to and ensure client's compliance with risk policies/practices and educate clients on new legal, regulatory, and cyber changes.

**Required Qualifications, Capabilities, or Skills:**

+ Minimum of 3+ years of relevant industry and/or functional experience.

+ Intermediate understanding of Treasury Products and Services, including knowledge of financial exposure and operational risk related to TS transactions.

+ Technical knowledge and comprehension to recommend value-added solutions for clients and partners.

+ Ability to present oral and written communication in an organized, clear, and confident manner.

+ Manage time effectively in a fast-paced environment, demonstrating the ability to balance competing priorities and deliver on commitments.

+ Ability to effectively partner with internal colleagues and external clients.

+ Flexibility with working hours and the ability to utilize virtual connectivity tools (VDI, Outlook mobile suite, etc.) when business needs arise.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

**Your Future Evolves Here**

Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones.

Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business.

Join Evolent for the mission. Stay for the culture.

**What You’ll Be Doing:**

Our customer service team offers candidates the opportunity to make a meaningful impact by providing exceptional support to our valued customers. We foster a sense of job satisfaction through problem-solving and positive interactions. Our team values collaboration, continuous learning, and a customer-centric approach, ensuring that every team member contributes to providing better health outcomes. Leadership regularly rewards and recognizes CSRs for their performance in an environment that challenges while providing clear direction and support to foster success in the role.

**Collaboration Opportunities:**

+ Customer Service Representatives (CSR’s) will be working with and providing support to health plan members, providers and/or their representatives. Leadership rewards and recognizes CSR’s regularly for performance in an environment that challenges while providing clear direction and support to foster success in the role.

**What You Will Be Doing:**

+ Serve as the first point of contact for our members and healthcare providers, assisting with inquiries and providing information about member eligibility and benefits.

+ Resolve any emerging problems that members and providers face with accuracy and efficiency.

+ Answer and manage inbound inquiries regarding health plan benefits, claims, eligibility, medical procedures, billing, payments, and other related topics from customers in a prompt, courteous manner.

+ Accurately document customer interactions and transactions using the company's CRM system.

+ Meet performance goals established for the position in areas such as efficiency, accuracy, quality, member satisfaction, and attendance.

+ Adhere to all applicable department, organization, and regulatory policies and procedures.

+ Read, comprehend, and verbalize processes and procedures of the organization and health insurance coverage.

**What You Bring:**

+ Bilingual in Spanish & English (validated via bilingual assessment upon offer acceptance) is highly desired.

+ High School Diploma/GED is required.

+ Customer Service/Healthcare Experience: At least 1-2 years in a customer service role, in a healthcare setting is required.

+ Call Center Experience: At least 1 year in a call center environment, managing inbound calls, and handling high call volumes is required.

+ Healthcare Knowledge: Familiarity with healthcare and medical terminologies, as well as an understanding of health plan benefits and patient eligibility is strongly preferred.

+ This is a work from home position, which requires a quiet, private workspace without noise and distractions, and reliable internet connectivity provided through a wired connection with a minimum of 100 MBPS speed. A mobile, hot spot, or WiFi connection is NOT acceptable.

**Qualifications for “Best in Class” Customer Service:**

**Empathy** : The ability to understand and share the feelings of customers is crucial. Empathetic agents can connect with customers on a personal level, making them feel heard and valued.

**Communication Skills** : Excellent verbal and written communication skills are essential. Agents should be able to convey information clearly and concisely, and translate complex processes into simple, understandable instructions.

**Active Listening** : Agents must listen attentively to customers to understand their needs and concerns fully. This helps in providing accurate and effective solutions.

**Problem-Solving Skills** : The ability to think critically and solve problems efficiently is vital. Agents should be able to handle unexpected issues and find solutions quickly.

**Patience** : Dealing with customers, especially in stressful situations, requires patience. Agents should remain calm and composed, even when faced with challenging interactions.

**Technical Proficiency** : Familiarity with CRM systems, email platforms, and other relevant software is important. Agents should be comfortable navigating multiple computer applications simultaneously.

**Adaptability** : Customer service environments can be dynamic and fast-paced. Agents should be flexible and able to adapt to changing situations and customer needs.

**Attention to Detail** : Accuracy is critical in documenting customer interactions and transactions. Agents should be detail-oriented to ensure all information is recorded correctly.

**Team Player** : Collaboration is key in a customer service team. Agents should be able to work well with others to achieve common goals and provide the best possible service.

**Positive Attitude** : A positive and friendly demeanor can significantly impact customer satisfaction. Agents should approach each interaction with a positive attitude and a willingness to help.

**Conflict Resolution Skills** : The ability to handle and de-escalate conflicts is essential. Agents should be skilled in managing difficult situations and turning negative experiences into positive ones.

**Commitment to Continuous Improvement** : Agents should be open to feedback and committed to improving their skills and performance continuously.

**Technical Requirements:**

We require that all employees have the following technical capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router. These at-home technical requirements are subject to change with any scheduled re-opening of our office locations.

**Evolent is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.** **If you need reasonable accommodation to access the information provided on this website, please contact** **recruiting@evolent.com** **for further assistance.**

The expected base salary/wage range for this position is $18-$18.50. This position is also eligible for a bonus component that would be dependent on pre-defined performance factors. As part of our total compensation package, Evolent is proud to offer comprehensive benefits (including health insurance benefits) to qualifying employees. All compensation determinations are based on the skills and experience required for the position and commensurate with experience of selected individuals, which may vary above and below the stated amounts.

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As a **Key Account Manager** at Farmer Brothers, your primary responsibility is to oversee and nurture relationships with the company's most important clients. These clients are pivotal to the sales organization and play a significant role in driving company growth and success. Overall, the role of a Key Account Manager at Farmer Brothers is pivotal in maintaining and strengthening relationships with key clients, driving revenue growth, and contributing to the company's overall success in the market.

**Responsibilities**

+ Responsible for managing and executing contracts, identifying needs and opportunities for all assigned key accounts.

+ Accountable to develop and maintain a mutually beneficial partnership with assigned customer accounts.

+ Follow established processes and procedures for submitting ongoing orders and requesting installation of equipment as needed.

+ Coordinate with other departments regarding paperwork, pricing, credit, equipment, install, marketing, and opening orders.

+ Work with sales leadership to coordinate a professional installation and integration into our routing system. Ensure equipment is appropriate for volume and operating to specifications.

+ Responsible for communicating and executing all pricing changes with Key Accounts, in alignment with contract requirements.

+ Responsible for meeting sales and profit goals as assigned by sales management.

+ Increase account revenue and identify fresh business opportunities adhering to a given budget structure.

+ Build a “Key Account” business strategy at the beginning of the year and revise quarterly to ensure it remains current based on changing customer needs.

+ Maintain a quarterly business review cycle at key accounts---Meeting with the appropriate decision maker.

+ Develop and grow relationships with the operators using new and established Farmer Brothers programs.

+ Present new items, perform related product demonstrations & share new programs to all managed accounts.

+ Monitor account activities and ensure any applicable special requirements for each key account are fulfilled.

+ Work with the Business Development Manager to develop an effective sales growth plan for all assigned accounts.

+ Responsible for maintaining Accounts Receivable requirements for each key account.

+ Submit weekly activity reports to communicate competitive products, pricing and marketing strategies and work with leadership to create programs that are competitive in today’s specialty coffee industry and help retain key customers.

+ Develop and analyze reporting as needed for assigned customer base.

+ Execute planning & administrative duties as required.

**Qualifications**

**Education & Experience**

+ **Bachelor’s degree in Business, Marketing, or a related field, or equivalent combination of education and experience, required.**

+ **5 or more years of sales account management experience required.**

+ **Previous experience in coffee and foodservice preferred.**

+ **Proficient in Microsoft Office applications, including: MS Word, Excel, PowerPoint, etc.**

**Personal & Professional Skillsets**

+ **Ability to quickly identify customer needs and challenges.**

+ **Well-developed communication skills.**

+ **Territory Management and Market Knowledge.**

+ **Proven track record with consistent growth.**

+ **Able to apply sales planning and time management skills.**

+ **Ability to identify customer needs and challenges.**

+ **High energy, self-starter that is resourceful and can work autonomously.**

+ **Meets deadlines, follows through on commitments.**

+ **Strives for continuous growth and improvement.**

+ **Generates original, creative ideas to improve processes.**

+ **Ability to build effective relationships.**

+ **Readily and frequently collaborates with others.**

Farmer Brothers is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. Farmer Brothers is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Farmer Brothers are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Farmer Brothers will not tolerate discrimination or harassment based on any of these characteristics. We encourage applicants of all ages.