Customs and Border Protection Officers

**About this role:**

Wells Fargo is seeking an Associate Customer Service Representative (Bilingual – Spanish/English) in Consumer Lending. Consumer Lending businesses empower millions of customers to achieve their dreams every day. Whether it's buying a home, purchasing a car, funding a significant purchase, or making important daily credit card purchases, Consumer Lending provides important credit products and services that help our customers succeed. The group includes Home Lending; Auto; Cards, Retail and Merchant Services; Personal Lending; Consumer Lending Control; and Consumer Lending Shared Services. Find out why we're the #1 financial services company to grow YOUR career. Apply today.

**In this role, you will:**

+ Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment

+ Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems

+ Regularly receive direction from supervisor and escalate questions and issues to more senior employees

+ Interact with team on basic information, plus internal or external customers

**Required Qualifications:**

+ 6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

+ Bilingual speaking and listening proficiency in Spanish/English

**Desired Qualifications:**

+ Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues.

+ Ability to execute in a fast paced, high demand, metric driven call center environment.

+ Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy.

+ Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers.

+ Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information.

+ Knowledge, understanding and experience of internet, mobile, and social media technology.

**Job Expectations:**

+ Must be able to attend full duration of required training period

+ Ability to work additional hours as needed

+ Must work on-site at the location posted

+ This position is not eligible for Visa sponsorship

+ Must complete and pass required language assessment

**Training Schedule:**

+ Training class will be for 7 weeks. Training hours are 8:30am - 5:00pm, Monday-Friday. Initial schedule after training will be given prior to offer.

+ We're open 24 hours, 7 days a week.

+ Your regular work schedule will be based on business need and will include working a weekend day and some holidays.

**Job Location:**

+ 2150 W Pinnacle Peak Road, Phoenix, AZ 85027

**Posting End Date:**

15 Feb 2025

**_*Job posting may come down early due to volume of applicants._**

**We Value Diversity**

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

**Applicants with Disabilities**

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.

**Wells Fargo Recruitment and Hiring Requirements:**

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

**Req Number:** R-430054

Everything we do at Sunrun is driven by a determination to transform the way we power our lives. We know that starts at the individual employee level. We strive to foster an environment you can thrive in through our commitment to diversity, inclusion and belonging.

This role is key to the satisfaction of our customers. When a customer calls in reporting that their solar system is having a maintenance issue, this role is critical to acknowledging and resolving their concern. The crucial element of this role is to approach every call with an eagerness to support the customer and resolve their issue. The main responsibilities include educating the customer on the issue, and communicating with them throughout the call as you do a technical review of the system’s historical production through the provider portals, determining inventory needed, and scheduling the needed maintenance visit.

**ESSENTIAL DUTIES AND RESPONSIBILITIES**

+ Regular attendance, punctuality and adherence to agreed-upon schedule of availability are conditions of employment and essential function of this position.

+ Primary duty is to provide an outstanding experience to customers calling in

+ Tactfully de-escalate dissatisfied customers by using interpersonal skills, active listening, and excellent problem solving.

+ Educating customers on the performance of their solar system and any associated equipment that is installed

+ Asking probing questions to identify the customers needs and concerns

+ Identifying meaningful next steps to resolve the customer’s issue and seeing that they connect with the appropriate party.

+ Manage detailed documentation on account records including the scope of work that needs to be completed and interaction with the customer.

+ Remotely diagnose PV system issues including non-operations and underperformance

+ Utilize Salesforce scheduling software to coordinate the maintenance visit and document for the technician

+ Improve the customer experience by eliminating unnecessary service visits by identifying root cause of the issue, collecting all relevant information from the customer, and verifying inventory availability.

+ Communicate with local dispatchers, technicians, and local management to overcome scheduling challenges as needed

+ Complete various diagnostic and scheduling tasks assigned by leadership

**REQUIREMENTS (EDUCATION, EXPERIENCE, CERTIFICATIONS, AND OTHER SKILLS)**

+ Understanding of all residential PV and storage functionality

+ Industry experience in solar (required)

+ Minimum 3+ years of relevant work experience, preferably in customer service

+ High school diploma or its equivalent required

+ Intermediate computer skills (comfortable with all google programs, typing speed above 45 words per minute)

+ Passionate about delivering best in class customer experience and driving each customer inquiry to resolution

+ Demonstrate an ability to display patience, empathy, and strong listening skills while ensuring customer needs are fulfilled in a timely and satisfactory fashion

+ Demonstrate an ability to maintain composure while diffusing and professionally negotiating a high-tension situation on a routine basis. Strong retention skills with the ability to follow a process flow and/or script as needed

+ Solid logical decision making and troubleshooting skills with the ability to problem solve in a timely and effective manner. Exercises good judgment. Takes ownership of issues or questions and will escalate problems to the appropriate persons and follow up accordingly with the customer. Knows when to involve supervisors.

+ Ability to maintain a high level of confidentiality by handling sensitive and private customer information in accordance to Sunrun’s policies and regulatory requirements.

+ Highly self-motivated with the ability to prioritize complex, diversified responsibilities, multi-task effectively and execute tasks with minimum supervision

+ Phone skills, experience with complex phone systems and call metrics

+ Technically inclined to quickly adapt to new software and processes

+ Experience de-escalating situations involving dissatisfied customers

+ Strong communication, both written and verbal

+ A patient and empathetic attitude

+ Strong time management and organizational skills

+ Comfortable working in fast-paced environments

+ Excellent at solving problems on your feet in order to

**PHYSICAL DEMANDS**

+ Standard office requirements

**Recruiter:**

Jacquie Hoffman ([email protected])

_Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to acts, such as The Equal Pay Transparency Act. It assumes that the successful candidate will be located in markets within the United States that warrant the compensation listed._ _Candidates in locations outside this local area may have a different starting salary range for this opportunity which may be higher or lower._ _Please speak with your recruiter to learn more._

_Starting salary/wage for this opportunity:_

$23.30 to $31.06

Sunrun provides a variety of benefits to employees, including health insurance coverage, a wellbeing program, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO). Other rewards may include annual bonus eligibility, based on both company and individual performance, as well as short- and long-term incentives and program-specific awards. Compensation decisions will not be based on a candidate's salary history. **_Please note: Employee benefits do not apply to our Fusion and Street Sales roles, which are 100% commission-based, (1099-NEC) positions._**

This description sets forth the general nature and level of the qualifications and duties required of employees in this job classification, as well as some of the essential functions of this role. It is not designed to be a comprehensive inventory of all essential duties and qualifications. If you have a disability or special need that may require reasonable accommodation in order to participate in the hiring process or to perform this role if you are offered employment, please let us know by contacting us at [email protected] .

Sunrun is proud to be an equal opportunity employer that does not tolerate discrimination or harassment of any kind. Our commitment to Diversity, Inclusion & Belonging drives our ability to build diverse teams and develop inclusive work environments. At Sunrun, we believe that empowering people and valuing their differences are essential for our mission of connecting people to the cleanest energy on earth. We are committed to equal employment opportunities without consideration of race, color, religion, ethnicity, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, disability, veteran status, sexual orientation, gender identity, gender expression, sex or gender, pregnancy or any other basis protected by law. We also consider qualified applicants with criminal convictions, consistent with applicable federal, state and local law.

Sunrun is proud to be an equal opportunity employer that does not tolerate discrimination or harassment of any kind. Our commitment to Diversity, Inclusion & Belonging drives our ability to build diverse teams and develop inclusive work environments. At Sunrun, we believe that empowering people and valuing their differences will help us create a planet run by the sun for everyone. We are committed to equal employment opportunities without consideration of race, color, religion, ethnicity, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, disability, veteran status, sexual orientation, gender identity, gender expression, sex or gender, pregnancy or any other basis protected by law. We also consider qualified applicants with criminal convictions, consistent with applicable federal, state and local law.

**JOB DESCRIPTION**

**Job Summary**

The Medical Assistant – Care Connections will communicate with members after appointments and services to ensure that they are receiving quality care. They will function as a liaison to share testing results, coordinate care between providers, and help the member navigate the health care system to receive appropriate follow up care. Communicates with the providers to clarify any orders or requests and assist with escalation of issues to the appropriate team when unable to resolve independently. In addition to working directly with members, they will perform various administrative tasks, documentation, and patient records updates.

**KNOWLEDGE/SKILLS/ABILITIES**

+ Be a liaison for Molina members by following up with members after appointments or services to ensure they receive the highest quality care leading to better health outcomes

+ Help at risk patients by processing and following-up on case management and primary care provider referrals

+ Escalate patient issues related to prior authorizations for medications and durable medical equipment.

+ Communicate lab results and other exam findings with members and Primary Care Providers as needed.

+ Assist with follow up calls to members to ensure positive experience/outcomes and ensure patient needs are met.

+ Communicate with Nurse Practitioner related to member health issues to ensure timely follow up and response.

+ Facilitate care coordination and intervention by sending electronic messages/faxes to primary care physicians

+ Close gaps in health care by preparing patient lab result letters and following-up on lab results

+ Fulfill nurse practitioner supply orders and maintain adequate nursing supplies inventory

+ Perform administrative tasks such as telephone and email inquiries, follow-up documentation and update patient records

+ Assists with special projects under the direction of Clinical Integration leadership team.

**JOB QUALIFICATIONS**

**Required Education**

High School Diploma or GED

**Required Experience**

+ At least 1-3 years of clinical experience preferably family practice, in-home health, primary care, palliative care, or hospice settings

+ A basic understanding of patient care, medical terminology, coding procedures, reference tools, and appropriate clinical pharmacology for medical assistant practice scope

+ Working knowledge of desktop software applications (e.g., Outlook, Word, Excel, Internet, Email)

+ Ability to lift up to 50 lbs

+ Excellent customer service and communication (written & verbal and can work independently or as part of a team

+ Understanding and striving to meet or exceed Care Connections Clinical Integration and departmental metrics while providing excellent customer service

+ Strong attention to detail, ability to multi-task, prioritize tasks, meet deadlines, and demonstrate attention to detail and follow through

+ Can utilize critical thinking skills to identify issues, problem solve to logical conclusion and demonstration initiative

+ Empathy for working with senior, disabled, income challenged /vulnerable populations

+ Demonstrate positive working relationships with peers and effectively manage conflict

**Required License, Certification, Association**

Graduate of an accredited Certified Medical Assistant program

**Preferred Experience**

+ Experience working as a Certified Medical Assistant for more than 1 year

+ Experience working with an electronic medical record system, preferably Epic

+ Experience with underserved populations facing socioeconomic barriers to healthcare

+ Bilingual in Spanish, Korean, Mandarin, Cantonese, or Vietnamese

To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Pay Range: $20.29 - $34.88 / HOURLY

*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

**JOB DESCRIPTION**

**Job Summary**

The Medical Assistant – Care Connections will communicate with members after appointments and services to ensure that they are receiving quality care. They will function as a liaison to share testing results, coordinate care between providers, and help the member navigate the health care system to receive appropriate follow up care. Communicates with the providers to clarify any orders or requests and assist with escalation of issues to the appropriate team when unable to resolve independently. In addition to working directly with members, they will perform various administrative tasks, documentation, and patient records updates.

**KNOWLEDGE/SKILLS/ABILITIES**

+ Be a liaison for Molina members by following up with members after appointments or services to ensure they receive the highest quality care leading to better health outcomes

+ Help at risk patients by processing and following-up on case management and primary care provider referrals

+ Escalate patient issues related to prior authorizations for medications and durable medical equipment.

+ Communicate lab results and other exam findings with members and Primary Care Providers as needed.

+ Assist with follow up calls to members to ensure positive experience/outcomes and ensure patient needs are met.

+ Communicate with Nurse Practitioner related to member health issues to ensure timely follow up and response.

+ Facilitate care coordination and intervention by sending electronic messages/faxes to primary care physicians

+ Close gaps in health care by preparing patient lab result letters and following-up on lab results

+ Fulfill nurse practitioner supply orders and maintain adequate nursing supplies inventory

+ Perform administrative tasks such as telephone and email inquiries, follow-up documentation and update patient records

+ Assists with special projects under the direction of Clinical Integration leadership team.

**JOB QUALIFICATIONS**

**Required Education**

High School Diploma or GED

**Required Experience**

+ At least 1-3 years of clinical experience preferably family practice, in-home health, primary care, palliative care, or hospice settings

+ A basic understanding of patient care, medical terminology, coding procedures, reference tools, and appropriate clinical pharmacology for medical assistant practice scope

+ Working knowledge of desktop software applications (e.g., Outlook, Word, Excel, Internet, Email)

+ Ability to lift up to 50 lbs

+ Excellent customer service and communication (written & verbal and can work independently or as part of a team

+ Understanding and striving to meet or exceed Care Connections Clinical Integration and departmental metrics while providing excellent customer service

+ Strong attention to detail, ability to multi-task, prioritize tasks, meet deadlines, and demonstrate attention to detail and follow through

+ Can utilize critical thinking skills to identify issues, problem solve to logical conclusion and demonstration initiative

+ Empathy for working with senior, disabled, income challenged /vulnerable populations

+ Demonstrate positive working relationships with peers and effectively manage conflict

**Required License, Certification, Association**

Graduate of an accredited Certified Medical Assistant program

**Preferred Experience**

+ Experience working as a Certified Medical Assistant for more than 1 year

+ Experience working with an electronic medical record system, preferably Epic

+ Experience with underserved populations facing socioeconomic barriers to healthcare

+ Bilingual in Spanish, Korean, Mandarin, Cantonese, or Vietnamese

To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Pay Range: $20.29 - $34.88 / HOURLY

*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

**JOB DESCRIPTION**

**Job Summary**

The Medical Assistant – Care Connections will communicate with members after appointments and services to ensure that they are receiving quality care. They will function as a liaison to share testing results, coordinate care between providers, and help the member navigate the health care system to receive appropriate follow up care. Communicates with the providers to clarify any orders or requests and assist with escalation of issues to the appropriate team when unable to resolve independently. In addition to working directly with members, they will perform various administrative tasks, documentation, and patient records updates.

**KNOWLEDGE/SKILLS/ABILITIES**

+ Be a liaison for Molina members by following up with members after appointments or services to ensure they receive the highest quality care leading to better health outcomes

+ Help at risk patients by processing and following-up on case management and primary care provider referrals

+ Escalate patient issues related to prior authorizations for medications and durable medical equipment.

+ Communicate lab results and other exam findings with members and Primary Care Providers as needed.

+ Assist with follow up calls to members to ensure positive experience/outcomes and ensure patient needs are met.

+ Communicate with Nurse Practitioner related to member health issues to ensure timely follow up and response.

+ Facilitate care coordination and intervention by sending electronic messages/faxes to primary care physicians

+ Close gaps in health care by preparing patient lab result letters and following-up on lab results

+ Fulfill nurse practitioner supply orders and maintain adequate nursing supplies inventory

+ Perform administrative tasks such as telephone and email inquiries, follow-up documentation and update patient records

+ Assists with special projects under the direction of Clinical Integration leadership team.

**JOB QUALIFICATIONS**

**Required Education**

High School Diploma or GED

**Required Experience**

+ At least 1-3 years of clinical experience preferably family practice, in-home health, primary care, palliative care, or hospice settings

+ A basic understanding of patient care, medical terminology, coding procedures, reference tools, and appropriate clinical pharmacology for medical assistant practice scope

+ Working knowledge of desktop software applications (e.g., Outlook, Word, Excel, Internet, Email)

+ Ability to lift up to 50 lbs

+ Excellent customer service and communication (written & verbal and can work independently or as part of a team

+ Understanding and striving to meet or exceed Care Connections Clinical Integration and departmental metrics while providing excellent customer service

+ Strong attention to detail, ability to multi-task, prioritize tasks, meet deadlines, and demonstrate attention to detail and follow through

+ Can utilize critical thinking skills to identify issues, problem solve to logical conclusion and demonstration initiative

+ Empathy for working with senior, disabled, income challenged /vulnerable populations

+ Demonstrate positive working relationships with peers and effectively manage conflict

**Required License, Certification, Association**

Graduate of an accredited Certified Medical Assistant program

**Preferred Experience**

+ Experience working as a Certified Medical Assistant for more than 1 year

+ Experience working with an electronic medical record system, preferably Epic

+ Experience with underserved populations facing socioeconomic barriers to healthcare

+ Bilingual in Spanish, Korean, Mandarin, Cantonese, or Vietnamese

To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Pay Range: $20.29 - $34.88 / HOURLY

*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

**JOB DESCRIPTION**

**Job Summary**

The Medical Assistant – Care Connections will communicate with members after appointments and services to ensure that they are receiving quality care. They will function as a liaison to share testing results, coordinate care between providers, and help the member navigate the health care system to receive appropriate follow up care. Communicates with the providers to clarify any orders or requests and assist with escalation of issues to the appropriate team when unable to resolve independently. In addition to working directly with members, they will perform various administrative tasks, documentation, and patient records updates.

**KNOWLEDGE/SKILLS/ABILITIES**

+ Be a liaison for Molina members by following up with members after appointments or services to ensure they receive the highest quality care leading to better health outcomes

+ Help at risk patients by processing and following-up on case management and primary care provider referrals

+ Escalate patient issues related to prior authorizations for medications and durable medical equipment.

+ Communicate lab results and other exam findings with members and Primary Care Providers as needed.

+ Assist with follow up calls to members to ensure positive experience/outcomes and ensure patient needs are met.

+ Communicate with Nurse Practitioner related to member health issues to ensure timely follow up and response.

+ Facilitate care coordination and intervention by sending electronic messages/faxes to primary care physicians

+ Close gaps in health care by preparing patient lab result letters and following-up on lab results

+ Fulfill nurse practitioner supply orders and maintain adequate nursing supplies inventory

+ Perform administrative tasks such as telephone and email inquiries, follow-up documentation and update patient records

+ Assists with special projects under the direction of Clinical Integration leadership team.

**JOB QUALIFICATIONS**

**Required Education**

High School Diploma or GED

**Required Experience**

+ At least 1-3 years of clinical experience preferably family practice, in-home health, primary care, palliative care, or hospice settings

+ A basic understanding of patient care, medical terminology, coding procedures, reference tools, and appropriate clinical pharmacology for medical assistant practice scope

+ Working knowledge of desktop software applications (e.g., Outlook, Word, Excel, Internet, Email)

+ Ability to lift up to 50 lbs

+ Excellent customer service and communication (written & verbal and can work independently or as part of a team

+ Understanding and striving to meet or exceed Care Connections Clinical Integration and departmental metrics while providing excellent customer service

+ Strong attention to detail, ability to multi-task, prioritize tasks, meet deadlines, and demonstrate attention to detail and follow through

+ Can utilize critical thinking skills to identify issues, problem solve to logical conclusion and demonstration initiative

+ Empathy for working with senior, disabled, income challenged /vulnerable populations

+ Demonstrate positive working relationships with peers and effectively manage conflict

**Required License, Certification, Association**

Graduate of an accredited Certified Medical Assistant program

**Preferred Experience**

+ Experience working as a Certified Medical Assistant for more than 1 year

+ Experience working with an electronic medical record system, preferably Epic

+ Experience with underserved populations facing socioeconomic barriers to healthcare

+ Bilingual in Spanish, Korean, Mandarin, Cantonese, or Vietnamese

To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Pay Range: $20.29 - $34.88 / HOURLY

*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

**JOB DESCRIPTION**

**Job Summary**

The Medical Assistant – Care Connections will communicate with members after appointments and services to ensure that they are receiving quality care. They will function as a liaison to share testing results, coordinate care between providers, and help the member navigate the health care system to receive appropriate follow up care. Communicates with the providers to clarify any orders or requests and assist with escalation of issues to the appropriate team when unable to resolve independently. In addition to working directly with members, they will perform various administrative tasks, documentation, and patient records updates.

**KNOWLEDGE/SKILLS/ABILITIES**

+ Be a liaison for Molina members by following up with members after appointments or services to ensure they receive the highest quality care leading to better health outcomes

+ Help at risk patients by processing and following-up on case management and primary care provider referrals

+ Escalate patient issues related to prior authorizations for medications and durable medical equipment.

+ Communicate lab results and other exam findings with members and Primary Care Providers as needed.

+ Assist with follow up calls to members to ensure positive experience/outcomes and ensure patient needs are met.

+ Communicate with Nurse Practitioner related to member health issues to ensure timely follow up and response.

+ Facilitate care coordination and intervention by sending electronic messages/faxes to primary care physicians

+ Close gaps in health care by preparing patient lab result letters and following-up on lab results

+ Fulfill nurse practitioner supply orders and maintain adequate nursing supplies inventory

+ Perform administrative tasks such as telephone and email inquiries, follow-up documentation and update patient records

+ Assists with special projects under the direction of Clinical Integration leadership team.

**JOB QUALIFICATIONS**

**Required Education**

High School Diploma or GED

**Required Experience**

+ At least 1-3 years of clinical experience preferably family practice, in-home health, primary care, palliative care, or hospice settings

+ A basic understanding of patient care, medical terminology, coding procedures, reference tools, and appropriate clinical pharmacology for medical assistant practice scope

+ Working knowledge of desktop software applications (e.g., Outlook, Word, Excel, Internet, Email)

+ Ability to lift up to 50 lbs

+ Excellent customer service and communication (written & verbal and can work independently or as part of a team

+ Understanding and striving to meet or exceed Care Connections Clinical Integration and departmental metrics while providing excellent customer service

+ Strong attention to detail, ability to multi-task, prioritize tasks, meet deadlines, and demonstrate attention to detail and follow through

+ Can utilize critical thinking skills to identify issues, problem solve to logical conclusion and demonstration initiative

+ Empathy for working with senior, disabled, income challenged /vulnerable populations

+ Demonstrate positive working relationships with peers and effectively manage conflict

**Required License, Certification, Association**

Graduate of an accredited Certified Medical Assistant program

**Preferred Experience**

+ Experience working as a Certified Medical Assistant for more than 1 year

+ Experience working with an electronic medical record system, preferably Epic

+ Experience with underserved populations facing socioeconomic barriers to healthcare

+ Bilingual in Spanish, Korean, Mandarin, Cantonese, or Vietnamese

To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Pay Range: $20.29 - $34.88 / HOURLY

*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.

PART-TIME

The individual selected for this role will be expected to work at Store #1619, located at: 20952 S Ellsworth Loop, Queen Creek, AZ

Here, we believe there’s not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there’s a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. We’ll give you the space to share your strengths and we want you show us what you can do. You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show!

What is the Process to get Started?

Step 1 – Online Application

Find the role(s) that interest you on our Careers page: https://jobsearch.sherwin.com/

Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners

Step 2 – Digital Interview

Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions

You’ll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation

Step 3 – In-Store Interview

Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.

At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.

The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.

**Working At NYAP**

+ NYAP's commitment to doing what is best for children, youth and their families is a core value and one that we look for in our newest team members.

+ 33 Paid days off each year! (11 holidays + 22 days PTO)

+ Healthcare Benefits for you and your family

+ Pet insurance that provides discounts and reimbursements

+ Competitive salaries and benefits including a 401(k), Summer Hours Off (Half-day Fridays and Work Anniversary Trips!)

+ Mileage Reimbursement, Phone Allowance, Student Loan Repayment Assistance, CEU’s and ongoing trainings/education

+ Why Work with Us? Exciting Benefits and Opportunities at NYAP!

The Transporter Specialist for NYAP’s La Jornada (The Journey) Program focusing on transitional foster care (TFC), will be responsible for coordinating transportation and physically escorting children who have fled their country of origin and arrived in the U.S. without a parent or legal guardian as they continue on their journey to be united with sponsors.

**RESPONSIBILITIES**

+ Must be able to travel out of state up to 40%-50% for reunification efforts.

+ Performs all work in a manner consistent with the National Youth Advocate Program’s Mission, Values and Philosophies

+ Coordinates transportation including organizing and navigating travel destinations, physically escorts, and supervises youth while in transit to scheduled and emergency appointments. Coordinates medical transports with Charge Nurse. Coordinates clinical transports with clinical staff. Coordinates reunification transports with team.

+ Tracks and assigns all doctor appointments via supervisors - attends weekly supervisor meeting.

+ Maintains a daily roster of times, dates, destinations, transporters and length of transport.

+ Provides documentation of all missed appointments or unusual events to Management Team.

+ Tracks and schedules all group outings weekly via transportation outing schedule.

+ Maintains cell phone numbers of staff on transport.

+ Ensures daily cleanliness and upkeep of all vehicles assigned to the campus – includes inspecting for cleanliness, damage, proper equipment and safe operation of vehicle.

+ Ensures vehicles are properly fueled.

+ Maintains security over the vehicles and keys.

+ Reports vehicle needs and damage to maintenance and tracks all vehicle issues in regards to repair.

+ Maintains notebooks – includes inspecting logs for completion and accuracy.

+ Provides safety training to all new hires every three weeks.

+ Collects and tracks all safety checklist sheets and provides weekly report.

+ The supervision and transport of youth requires prolonged periods of walking and standing and physical agility. May be required to run and climb flights of stairs. Must be able to participate in physical interventions with youth when necessary. Must frequently lift and/or move up to 50 pounds, and occasionally lift and/or move more than 100 pounds. Will be required to complete Crisis Prevention Institute (CPI) and CPR training.

+ Schedule will vary depending on transport need; flexibility is needed.

+ Other duties may be assigned

**MINIMUM QUALIFICATIONS**

+ High school diploma or GED.

+ Experience working with at-risk youth.

+ Bilingual English/Spanish fluency is required.

+ Excellent time management and organization skills.

+ Excellent written and oral skills.

+ Applicants are required to pass an agility and strength evaluation.

+ Must have a valid driver’s license, reliable transportation, automotive insurance, and a good driving record.

+ Minimum automobile insurance coverage of $100,000/300,000 bodily injury liability.

**OTHER SKILLS**

+ Excellent customer service and communication skills

+ Sensitivity to cultural diversity

+ Enthusiastic self-starter

+ Works well independently and as a team member

**PHYSICAL DEMANDS**

+ Use of manual dexterity, tactile, visual, and audio acuity.

+ Use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental applications and demands.

+ Occasional lifting (up to 25 pounds), bending, pulling, and carrying.

+ Ability to travel frequently and drive vehicle while sitting for extended periods, with frequency varying based on program demands.

+ Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

The qualified candidate will follow a team concept and support agency goals, colleagues and ORR liaisons. Candidate must be able to effectively work with and be respectful and sensitive to persons from various cultures, socioeconomic, ethnic, gender, gender identity, sexual identity, disability, religious, and racial backgrounds.

We are an Equal Opportunity Employer who celebrates diversity and are committed to creating an inclusive environment for all employees by prohibiting discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

**Who we are**

**National Youth Advocate Program has been serving communities and clients since 1978 and we continue to grow each year. Our growth allows us to expand and develop new and innovative programs to meet the ever-changing needs of those we serve. We offer unique and personalized services for families and individuals in four areas: Prevention/Intervention, Positive Youth Development, Out-of-Home-Placement and Reunification/Permanency.**

**We look for individuals that are ready to make a direct impact and are excited to be an instrument in supporting the needs of our children, youth and families.**

An Equal Opportunity Employer, including disability/veterans.

Summary This position is located with the Bureau of Indian Affairs, District 3-Law Enforcement in Phoenix, Arizona. Relocation or Permanent Change of Station (PCS) may be authorized in accordance with agency policy. Responsibilities Manage operation of law enforcement programs in Indian Country including uniformed police, criminal/administrative investigations, telecommunications services, detention services, and self-determination (ex. PL 93-638 contracts). Plan, coordinate, implement and direct a segment of the national law enforcement program for Indian Country. Recommend allocation of resources, and is responsible for management of fund control points budgeted for several million dollars. Develop both long and short range policies and plans for the District by coordinating the law enforcement administration needs. Represent the law enforcement organization with executive level officials of Federal, Tribal, state and local governments, business organizations, universities, the media, interest groups, members of Congress, and congressional committees. Maintain a close working relationship with Tribal officials to communicate and interpret programs and policies which affect law enforcement and detention programs in Indian country. Provide expert counsel, advice, and recommendations to OJS management regarding the operations and management of Indian law enforcement programs assigned to the District. Create and maintain effective liaison with law enforcement agencies, intelligence and related agencies for cross jurisdictional or cooperative efforts and to develop information related to drugs, gaming and gambling or other violations of law. Requirements Conditions of Employment Qualifications EXPERIENCE AND EDUCATION REQUIREMENTS: GS-14:To qualify for the GS-14 grade level, you must have at least one year specialized experience at or equivalent to the GS-13 Assistant Special Agent in Charge, Regional Agent in Charge, Division Chief or Deputy Chief level performing the following: 1) managing and supervising a law enforcement program consisting of criminal investigators, uniformed police offices, and correctional officers; 2) planning, organizing and administering the full spectrum of investigative activities for a law enforcement organization; 3) representing a law enforcement organization in the coordination of multi-jurisdiction investigations; and 4) formulating and revising law enforcementpolicies and guidelines. FIREARM REQUIREMENT - This position requires that the incumbent meet initial and continuing qualifications in the use of firearms as outlined in the Gun Control Act of 1968, amended by the Lautenberg Amendment of 1996. An applicant whose background includes any of the following will be ineligible for consideration: 1) convicted of a crime punishable by imprisonment exceeding one year; 2) has any outstanding warrants or is a fugitive from justice; 3) unlawful user of or addicted to any controlled substance; 4) adjudicated as a mental defective or has been committed to a mental institution; 5) illegally or unlawfully in the United States; 6) renounced U. S. citizenship; 7) subject to a court-ordered restraining order from harassing, stalking, or threatening an intimate partner or child; or 8) convicted of a misdemeanor crime of domestic violence. MEDICAL REQUIREMENTS - The duties of this position require moderate to arduous physical exertion involving walking and standing, use of firearms, and exposure to inclement weather. Manual dexterity with comparatively free motion of finger, wrist, elbow, shoulder, hip, and knee joints is required. Arms, hands, legs, and feet must be sufficiently intact and functioning in order that applicants may perform the duties satisfactorily. Sufficiently good vision in each eye, with or without correction, is required to perform duties satisfactorily. Near vision, corrective lenses permitted, must be sufficient to read printed material the size of typewritten characters. Hearing loss, as measured by an audiometer, must not exceed 35 decibels at 1000, 2000, and 3000 Hz levels. Since the duties of these positions are exacting and responsible, and involve activities under trying conditions, applicants must possess emotional and mental stability. Any physical condition that would cause the applicant to be a hazard too himself/herself, or others is disqualifying. NOTE: To be eligible for Secondary Law Enforcement Coverage, you must 1) move directly from a federal Primary/Rigorous position; 2) complete 3 years of service in a primary/rigorous position, and; 3) must be continuously employed in a secondary position(s) since moving from a primary/rigorous position. All qualification requirements must be met by the closing date of this announcement. Merit Promotion candidates must also meet time-in-grade requirements by the announcement closing date. Preference in filling vacancies is given to qualified Indian candidates in accordance with the Indian Preference Act of 1934 (title 25, USC Section 472). Additional selections may be made from this announcement if identical vacancies occur in the same location within 90 days from the closing date. All new hires earn the beginning salary of their pay grade (Step 1). See 2025 Salary Tables and select the pay chart for Phoenix, Arizona. If no specific chart is listed for this geographic location, see the "rest of U.S." chart. TELEWORK: Indian Affairs has determined that the duties of the position are suitable for situational telework and the selectee may be allowed to telework with supervisor approval. This is a supervisory position. Under provision of the Civil Service Reform Act, first-time supervisors are required to serve a one-year supervisory probationary period before their appointment becomes final. Those who do not satisfactorily complete this probationary period will be returned to positions of no lower grade and pay than those they occupied before assuming their supervisory assignment. Education There is no educational substitution at this grade level. Additional Information CAREER TRANSITION ASSISTANCE PROGRAMS: These programs apply to employees who have been involuntarily separated from a federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: (1) meet CTAP or ICTAP eligibility criteria; (2) be rated well-qualified for the position with a score of 85 or above; and (3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. For more information visit: http://www.opm.gov/rif/employee\_guides/career\_transition.asp . LAND MANAGEMENT WORKFORCE FLEXIBILITY ACT: If applying under the Land Management Workforce Flexibility Act, you must provide documentation to support your eligibility (SF-50) and performance (references and/or performance appraisal). Under the Land Management Workforce Flexibility Act (LMWFA) two groups of individuals are eligible to apply under this announcement: current and/or former employees serving or who have served under time-limited competitive appointments at land management agencies. Land Management Agencies include Bureau of Indian Affairs, Bureau of Land Management, Bureau of Reclamation, U.S. Fish and Wildlife Service, National Park Service, and U.S. Forest Service. Current appointees: 1) must have been hired under competitive examining procedures to a time limited appointment with a land management agency; 2) must have served under one or more time limited appointment(s) by a land management agency for a period totaling more than 24 months without a break in service of 2 or more years; AND 3) must have performed at an acceptable level during each period of service. Former appointees: 1) must have been hired under competitive examining procedures to a time limited appointment with a land management agency; 2) must have served under one or more time limited appointment(s) by a land management agency for a period totaling more than 24 months without a break in service of 2 or more years; 3) must have separated for reasons other than misconduct or performance; AND 4) must have performed at an acceptable level through the service period. SPECIAL APPOINTING AUTHORITY: Certain candidates may be eligible to apply under a special hiring authority including those for disabled individuals, Peace Corps employees, Foreign Service employees, veterans, etc. For more information, visit the following OPM websites: USAJOBS Information Center: https://www.usajobs.gov/Help/; Vets Info Guide: http://www.fedshirevets.gov/. VOLUNTARY SEPARATION INCENTIVE PAYMENT: Former Federal Employees are required to indicate whether they received a Voluntary Separation Incentive Payment (VSIP) buyout in their previous employment with the Federal government and are required to submit a copy of the applicable Notification of Personnel Action (SF-50) regarding the VSIP. Most individuals who accept reemployment with the Federal government within 5 years of receiving the VSIP amount, must repay the gross amount of the separation pay prior to reemployment.