Information Technology Project Managers

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.

**I. Job Summary**

The primary objective of this role is to execute WM's national account program with large clients across multiple market areas. The Program Manager, National Accounts-Industrial is responsible for building deep and lasting relationships with each client by harnessing the resources of WM's vast network. The role is accountable to grow and maintain existing revenue while maintaining the quality of the book of business.

**II. Essential Duties and Responsibilities**

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.

**Sales:**

+ Partners with the National Account Manager (NAM) in support of new program initiatives including right sizing, renewals, growth, acquisitions, mergers and the addition of new services.

+ Drives profitable new revenue by proposing client and site-specific solutions.

**Contract Management:**

+ Oversees contract compliance.

+ Executes CPI increases across client book of business where contractually allowed.

+ Participates in launch, renewal and de-implementation activities related to clients within the assigned book of business.

+ Educates clients on local regulatory compliance trends and requirements (e.g., mandatory recycling).

**Customer Experience:**

+ Represents the brand with the highest integrity.

+ Leads and collaborates with cross functional teams to ensure accounts receivable (A/R) are current to contract terms.

+ Acts as a client resource to escalate and address operational level activities including billing, set-up and service requests.

+ Uses in-depth knowledge of internal organizational structure, financial performance, and plant specific trends for assigned clients.

+ Executes client specific reporting and complete quarterly score cards.

+ Supports the preparation of cost savings, recycling research and presentations.

+ Becomes well versed with WMs integrated services: solid, special, hazardous, universal, medical, recycling (traditional and non-traditional) beneficial reuse, Lamptracker, etc.

+ Assists customers in developing options for the management of industrial and hazardous wastes while partnering with local technical service centers.

+ Performs site evaluations with local teams when necessary.

+ Monitors news associated with local facilities to proactively address client requirements.

**III. Supervisory Responsibilities**

The highest level of supervisory skills required in this job is the management of non-supervisory employees.

**IV. Qualifications**

The requirements listed below are representative of the qualifications necessary to perform the job.

Must live and work in the US.

A. Education and Experience

+ Education: Bachelor's Degree (accredited), in Sales/Marketing, Business Administration or similar area of study, or in lieu of degree, High School Diploma or GED (accredited), and four (4) years of relevant experience.

+ Experience: Five (5) years of previous experience (in addition to education requirement).

B. Certificates, Licenses, Registrations or Other Requirements

+ None required.

C. Other Knowledge, Skills or Abilities Required

+ None required.

**V. Work Environment**

Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

+ Valid driver's license, reliable transportation carrying the required amount of insurance as outlined by the company

+ Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the workday.

+ Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements sometimes.

+ Normal setting for this job is remote but could require travel to field locations.

The expected base pay range for this position across the U.S. is $76,000-$90,000. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location. In addition, this position is eligible for an annual commission.

**Benefits**

At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short-Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click “Apply.”

Equal Opportunity Employer: Minority/Female/Disability/Veteran

Summary The Supervisory Nurse Program Manager supervises the Nurse Educators, RQI and Simulation Coordinator, and others as assigned. Responsible and accountable for all elements of the nursing process when providing and/or supervising staff education. Delivers a fundamental understanding of adult learning principles and a lifelong learner that can practice with flexibility to adapt or change learning strategies based on the assessment of learning needs within the healthcare organization. Responsibilities The Supervisory Nurse Program Manager supervises the Nurse Educators, RQI and Simulation Coordinator, and others as assigned. Responsible and accountable for all elements of the nursing process when providing and/or supervising staff education. Delivers a fundamental understanding of adult learning principles and a lifelong learner that can practice with flexibility to adapt or change learning strategies based on the assessment of learning needs within the healthcare organization. Assesses, plans, implements, and evaluates educational needs to facilitate learner development and skill training of clinical staff. Utilizes innovative teaching strategies, assessment skills, and evaluation of outcomes. Assumes responsibility for the coordination of education focused on staff education, self-management, and customer satisfaction throughout the healthcare continuum. Follows procedures per established policies and guidelines. Influences care outcomes by collaborating with members of the interdisciplinary team. Core elements of performance include knowledge and active participation in quality improvement process and initiatives as well as customer service programs. Executes position responsibilities that demonstrate leadership, experience, and creative approaches to management of complex situations. Develops expert level coaching and mentoring skills. Systematically evaluates current practice, formulate outcomes for groups of patients and/or organizational processes within area of expertise. Collaborates with Clinical Nurse Educators and interprofessional healthcare teams in the ongoing clinical education activities including in-services, training, competency assessment, and evaluations of both current and new staff nursing skills. Oversees the Resuscitation Education Initiative (Redi) Program. Monitors and tracks BLS/Advanced Life Support (ALS) compliance within the organization. Collaborates with interdisciplinary team to support and evaluate responses to emergency responses in the facility to include BLS and ALS. Organizes, participates, and evaluates mock codes. Oversees collaboration between other Clinical Nurse Educators and interprofessional healthcare teams in the ongoing clinical education activities including in-services, training, competency assessment, and evaluations of both current and new staff nursing skills. Reviews current nursing literature for new trends and changes based on evidence-based research with the ability to propose practice and documentation revisions based on evaluation of outcomes. Collaborates with leadership and unit managers to identify educational training needs for staff, while supporting activities that foster competence, critical thinking, and decision making. Provides consultation and collaboration through the participation within organizational committees. Ability to analyze, interpret, utilize, and evaluate data to develop programs, and determine outcomes and process improvements related to educational programs. Work Schedule: 08:00Am - 16:30PM Telework: Ad Hoc ( means approved telework performed at an alternative worksite on an occasional, one-time, or irregular basis) Virtual: This is not a virtual position. Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Requirements Conditions of Employment U.S. Citizenship; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. You may be required to serve a probationary period. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Must pass pre-employment physical examination. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details. Qualifications Basic Requirements: English Language Proficiency. In accordance with 38 U.S.C. 7403(f), no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. Graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE); OR Individuals attending a master's level bridge program in nursing who have completed coursework equivalent to a bachelor's level degree in Nursing may have opportunity to become registered as a nurse with a state licensing board prior to completion of the bridge program. Upon achievement of a State license, the individual may be appointed on temporary basis and later converted to a permanent appointment upon successful completion and graduation from the bridge program. (Reference VA Handbook 5005, Appendix G6); OR In cases of graduates of foreign schools of professional nursing, possession of a current, full, active, and unrestricted registration will meet the requirement for graduation from an approved school of professional nursing to warrant an appointment as a Nurse who has completed an associated degree/entry level Nursing education program. Credit for foreign nursing education higher that associate degree/entry level requires a formal degree equivalency validation from a recognized equivalency evaluation accepted by VA such as International Consultants of Delaware (ICD). Current, full, active, and unrestricted registration as a graduate professional nurse in a State, Territory or Commonwealth (i.e., Puerto Rico) of the United States, or the District of Columbia. Graduate Nurse Technician (GNT) Exception: Candidates who otherwise meet the basic education requirements, but do not possess the required licensure, may be appointed at the entry step of the grade and level applicable to the completed nursing education as a GNT on a 120-day temporary appointment while actively pursuing licensure (may be extended up to two years on a case-by-case-basis.) NOTE: Grandfathering Provision - All persons currently employed in VHA in 0610 series and performing the duties as described in the qualification standard on the effective date of the standard (1/29/2024) are considered to have met all qualification requirements for the grade held including positive education and licensure/certification. Grade Determinations: The following Scope, Education and Dimension criteria must be met in determining the grade assignment of candidates, and if appropriate, the level within a grade. The Dimension requirements (Practice, Veteran/Patient Driven Care, Leadership, Professional Development and Evidence-Based Practice/Research) are detailed for each grade and level within the online assessment: https://apply.usastaffing.gov/ViewQuestionnaire/12669596. Grade/Level Scope Education Nurse I, Level I Delivers fundamental, knowledge-based care to assigned clients while developing technical competencies. An Associate Degree (ADN) or Diploma in Nursing, with no additional professional nursing required. Nurse I, Level II Demonstrates integration of biopsychosocial concepts, cognitive skills and technically competent practice in providing care to clients with basic or complex. An ADN or Diploma in Nursing AND 1 year of specialized nursing experience equivalent to Nurse I, Level 1 ;OR a Bachelor of Science in Nursing (BSN) with no additional professional nursing experience required. Nurse I, Level III Demonstrates proficiency in practice based on conscious and deliberate planning. Self-directed in goal setting for managing complex client situations. An ADN or Diploma in Nursing AND 2 years of professional nursing experience in which one year is equivalent to Nurse I, Level 2; OR a BSN and 1 year of professional nursing experience equivalent to the Nurse I, Level 2; OR a Master's degree in nursing (MSN) and no additional professional nursing experience; OR a Master's degree in a *related field with a BSN and no additional professional nursing experience. Nurse II Demonstrates leadership in delivering and improving holistic care through collaborative strategies with others. A BSN with 2 years of professional nursing equivalent to Nurse I, Level 3; OR an MSN with one year of specialized nursing experience equivalent to Nurse I, Level 3; OR a Master's degree in a *related field with a BSN and one year of specialized nursing experience equivalent to Nurse I, Level 3; OR a Doctoral degree in Nursing with no professional nursing experience; OR a Doctoral degree in a *related field with a BSN with no additional professional nursing experience. Nurse III Executes position responsibilities that demonstrate leadership, experience and creative approaches to management of complex client care beyond the immediate practice setting. MSN and 2 years of specialized nursing experience, one of which is equivalent to Nurse II and meets all dimension requirements for Nurse III; OR a Master's degree in *related field with BSN and two years of specialized nursing experience, one of which is equivalent to Nurse II and meets all dimension requirements for Nurse III; OR a Doctoral degree in Nursing with and one year of specialized nursing experience equivalent to Nurse II and meets all dimension requirements for Nurse III; OR a Doctoral degree in a *related field with a BSN and one year of specialized nursing experience equivalent to Nurse II and meets all dimension requirements for Nurse III. *Note: Foreign education programs/degrees are not creditable as related degrees. Preferred Experience: -Masters degree in Nursing (MSN) or higher (Nursing education must be accredited by the accreditation Commission for Education in Nursing) or The Commission on Collegiate Nursing Education (CCNE) at the time you completed the program. -Five years of Registered Nurse (RN) experience -Two years of more as a Clinical Nurse Educator or Clinical Instructor/ Faculty -Minimum of one year of nurse manager/supervisory experience Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. Physical Requirements: Heavy lifting (45 lbs and over); Heavy carrying (45 lbs and over); Straight pulling and pushing; reaching above shoulder; use of fingers; both hands required; walking and standing up to 8 hours; repeated bending; Ability for rapid mental and muscular coordination simultaneously; hearing aid permitted. Education IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html Additional Information This job opportunity announcement may be used to fill additional vacancies. This position is in the Excepted Service and does not confer competitive status. VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority. Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com .

**ROLE PURPOSE AND METRICS**

**Role Purpose** :

The role of a Project Coordinator is to support the project management team within the BPO function in executing projects efficiently. The primary purpose is to assist in coordination, documentation, and communication, contributing to the successful delivery of projects.

**Job Metrics:**

+ Assigned tasks completed within specified deadlines.

+ Minimize errors and discrepancies in project documentation.

+ Satisfactory feedback from stakeholders.

**AREAS OF PERFORMANCE**

**Core Tasks:**

+ Assist in project planning and scheduling activities.Maintain accurate project documentation, including meeting minutes and action items.Facilitate communication between team members and stakeholders.Track project tasks, milestones, and timelines.Assist in the preparation of project status reports.

+ Support the coordination efforts of assigned projects.Report project status and issues to the Project Manager.

**Documentation/Governance** :

+ Maintain accurate project documentation, ensuring it aligns with established standards.

+ Implement and adhere to project governance frameworks, following organizational guidelines.

**Stakeholder List** :

+ Project Team Members

+ BPO function

+ Departmental Managers

+ Vendors and Suppliers

**Planning** :

+ Contribute to project planning by tracking tasks, deadlines, and resource utilization.

+ Assist in the development of project plans, ensuring they align with project objectives.

**MINIMUM QUALIFICATIONS:**

+ Bachelor's degree in Business, Project Management or a related field or equivalent work experience.

+ 1-2+ years’ experience in project coordinating, or similar experience in business operations/management.

+ Basic understanding of project coordination principles.

+ Familiarity with industry terminology and standards.

+ Demonstrate a foundational understanding of project coordination principles.

+ Display familiarity with basic project management tools and methodologies.

+ Ability to work effectively in a global team environment.

+ Exposure to entry-level technical concepts.

+ Good organizational and time management skills.

+ Effective communication and collaboration abilities.

+ Ability to follow process but to remain flexible in achieving project objectives.

+ Curious, interested in new products and technologies.

+ Engages quickly, remains highly engaged regardless of frustrations and obstacles.

+ Motivated, eager to learn and demonstrate values, able to learn independently, research via multiple sources and finds information as needed.

+ Patient, shows empathy for stakeholders who take longer to understand, happy to re-explain as required.

+ Responds rather than reacts.

+ Demonstrable examples of good work ethics.

+ Potential and limited domestic travel for business meetings.

+ Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations.

**PREFERRED QUALIFICATIONS** :

Proficiency in basic project management tools (e.g., Microsoft Project).

Verint Systems Inc. is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. Verint has a zero-tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment, based on one’s race (including but not limited to natural hair, hair texture, hair type and protective hairstyles), color, religion, national origin, or sex, pregnancy (including childbirth and medical conditions related to pregnancy, childbirth or breastfeeding), sex stereotyping, (including assumptions about a person’s behavior or appearance, gender roles, gender identity, gender expression including gender dysphoria, or transgender status), disability, alienage or citizenship or immigration status, marital status, creed, genetic information, predisposition or carrier status, sexual orientation, military or Veteran status, political affiliation, familial status, caregiver status, status as a victim of domestic violence, unemployment status, natural hairstyles, sexual and other reproductive health decision-making, or any other classification or characteristic protected by applicable federal, state or local laws (collectively, “Protected Characteristics”), will not be tolerated. This policy applies to all terms and conditions of employment including but not limited to hiring, placement, promotion, compensation, training, leave of absence or termination.

**For US Applicants**

_2025 Benefits Offering (https://fa-epcb-saasfaprod1.fa.ocs.oraclecloud.com/fscmUI/faces/AtkTopicContentQuickPreview?TopicId=300000196780014&Title=Verint+2025+Benefits)\_

**Why USAA?**

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

**The Opportunity**

The candidate selected for this position will serve as a Director, Program Manager to own the Agency Portfolio Management Office (PMO). The Agency PMO team is accountable for governing and leading the Agency Portfolio to include financial accuracy, prioritization, routine and decision governance, case development, benefit realization and handling portfolio strategic and operational roadmaps.

Leads and handles resources for efficient and effective program or work effort(s) management. Responsible for departmental program oversight to include mentoring and directing program and / or teams of project managers, assigning individual program / project manager responsibilities, and identifying and resolving appropriate business plan and integration issues. Ensures execution of efforts are aligned and coordinated with corporate and line of business strategies, plans, programs, and initiatives. Adheres to EPMO processes, procedures, controls, standards, tools, and templates (as required). Supports cross-functional teams in the development and execution of change plans in accordance with USAA’s change methodology or industry standard processes.

We offer a flexible work environment that requires an individual to be **in the office 4 days per week.** This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC or Tampa, FL. Relocation assistance is **not** available for this position.

**What you'll do:**

+ Accountable for the development and integration of multiple business programs, associated work efforts, and discrete work efforts to achieve strategic business goals and operational objectives.

+ Handles the overall program and / or discrete work efforts road map which includes multi-million-dollar sophisticated, strategic programs within a portfolio(s).

+ Facilitates sequencing, prioritization, and scheduling for programs; leads program scope, schedule, and budget.

+ Participates in work effort closure activities to resolve benefit / business impact realization to include retrospective management.

+ Provides consultation to program executives and senior / functional area management across USAA to plan and implement departmental programs and makes recommendations for process improvements to ensure they are effective.

+ Stays ahead of industry trends and standard processes and on developing business strategies, identifying benefits, and defining alternatives across departmental programs and across USAA programs and / or discrete work efforts.

+ Builds and develops a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.

+ Adheres to governance difficulty required for work efforts.

+ Drives the adoption and sustainment of changes within the organization in compliance with USAA’s Change Management methodology.

+ Ensures risks associated with business activities are effectively identified, measured, supervised, and controlled in accordance with risk and compliance policies and procedures.

+ Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

+ 8 years project and / or program management experience, including experience defining a new program and/or leading large scale projects.

+ 3 years of direct team lead or management experience.

+ Demonstrated experience using Waterfall or Agile methodologies to implement program strategies and deliver sophisticated work efforts.

+ Advanced understanding and proven application of risk management policies and procedures.

+ Extensive knowledge of program management methodology and techniques and program performance evaluation.

+ Proficient experience in USAA’s change management methodology or similar industry change management methodology.

+ Extensive experience developing, maintaining, and reporting on large cost work effort(s) / program budgets.

**What sets you apart:**

+ Experience in the development of cases and measuring benefit realization across portfolio financials.

+ Knowledge of USAA’s enterprise coordinated planning (EIP) and EPMO processes and requirements.

+ Confirmed experience with presenting, influencing, facilitating, and communicating with Senior EMG.

+ P&C industry knowledge and experience.

+ US military experience through military service or a military spouse/domestic partner.

**Compensation range:** The salary range for this position is: $143,320 - $273,930.

**Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

**Benefits:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

_Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting._

_USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._

**If you are an existing USAA employee, please use the internal career site in OneSource to apply.**

**Please do not type your first and last name in all caps.**

**_Find your purpose. Join our mission._**

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

California applicants, please review our HR CCPA - Notice at Collection (https://statmcstg.usaa.com/mcontent/static\_assets/Media/enterprise\_hr\_cpra\_notice\_at\_collection.pdf) here.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Sr. Professional, Technical Project Manager

**Sr. Professional, Technical Project Manager**

**Values & Innovation**

At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.

Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do.

Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better.

If you are a current Under Armour teammate, apply to this position on theInternal Career Site Here. (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte\_company=ua&\_s.crb=aNMP8gWoYkBDFn%252bz2BldysgcgQHZpVs6tHzE9smSuXE%253d)

**Purpose of Role**

We are looking for a motivated Technology Project Manager that is comfortable and capable of

managing or supporting technology initiatives from strategic projects to functional enhancements to operational maintenance and upgrades. You will work closely with and take direction from Technology PMO program managers and cross-functional teams across Regional Technology, SAP Applications, Global Product, Supply Chain, Planning & Distribution and Finance (GSCP&F), Cyber Security, Legal, Ecommerce, QA, associated vendor partnerships and other business stakeholders to plan, organize, lead and control assigned projects and/or tasks efficiently and effectively. This role will require someone who is flexible and comfortable with dynamic and evolving assignments and rolling up their sleeves at times to be plugged into efforts to ensure the team, project, business outcomes are successful. This includes planning and coordinating integrations, change management, training, resourcing and dependencies for the delivery of successful outcomes for the GSCP&F Tower. We need someone who is very detail-oriented, excellent at team motivation & accountability, and committed to delivering on time, with a high quality bar. It also doesn’t hurt if you are passionate about health and fitness.

**Your Impact**

+ You will support the Global Product, Supply Chain, Planning and Finance (GSCP&F) Technology teams responsible for supporting the technology needs of these Core Business services

+ You will be aligned to a prioritized waterfall and/or iterative and incremental technology initiatives for the GSCP&F organization and are no stranger to hitting hard deadlines in an evolving environment. You may also need to help guide/facilitate the intake, prioritization and planning of tech initiatives in one or more business functional areas.

+ Plan and direct activities across cross-functional global teams (Operations, OCM, HR, Enterprise Architecture, Digital Product, QA, etc.), and proactively identify and manage dependencies across them.

+ Inspire teamwork without direct reporting authority and maximize the value created by your project team.

+ Conduct Waterfall and/or Agile ceremonies in alignment with our selected ways of working and defined frameworks.

+ Own and manage project plans, RAID (risk, action item, issue, decision) log, Communications plan and Stakeholder RACI, ensuring relevant project repositories are all created and effectively formatted for use.

+ Guide and coach teams in their applicable ways of working, within the constraints of existing UA Technology frameworks.

+ Work closely with Business Project Manager and Vendor Project Managers when applicable to support overall project management, communication, status reporting and stakeholder management.

+ Prepare and facilitate functional stakeholder steering committee/project/initiative meetings.

+ Coordinate keeping all project artifacts up to date in UA business systems like Confluence, JIRA, Service Now, Smartsheet and SharePoint and are also responsible for creating project monitoring tools like Dashboards and Risk logs to avoid project pitfalls.

+ Liaison to teammates outside the primary project or technology team in which you're engaged and help them interact with your project team(s).

+ Lessons Learned – Establish a rigor with the team throughout the project - Identify reasonable increments to perform a retro-style lessons learn focused on how the project way of working is performing and if the project outcomes are looking good. That way we can improve or pivot asap to ensure their success.

+ Resource Plans – All resource plans maintained

**Qualifications**

+ Bachelor's degree with typically 5 years of relevant experience, OR Master's degree with typically 3 years of relevant experience, OR Typically 9 years of relevant work experience without degree.

+ Demonstrable experience in the following:

o 3+ years of experience working in a matrixed global team environment with a track record of being a part of software projects and delivery teams in a fast-paced environment.

o Ability to communicate well across all levels of the organization

o Excellent organizational skills and high attention to detail

o Successful planning, management and delivery and/or team servant leadership of large and small technology initiatives.

o Utilizing iterative and incremental ways of working and frameworks to plan and deliver business value

o Successful experience with highly matrixed project teams spanning multiple time zones

o Experience with SAP FMS as a user or project manager highly preferred

o Experience and success with both waterfall and agile project delivery

o Experience with vendor management and collaborating with vendor personnel

o You are extremely, but respectfully, persistent, assertive and proactive in motivating teams and driving project scope, schedule, cost and risk identification and mitigation.

o You know how to drive commitments and hold teammates accountable for protecting the project scope, schedule and cost.

o You don’t have a problem jumping in to lend a hand to get things done.

o You know when to escalate risks before they become issues and/or impacts to delivery timelines and work proactively with teams to remove barriers to project execution.

o You obsess over learning and improving ways of working - throughout the project - Identify reasonable increments to perform a retro-style lessons learn focused on how the project way of working is performing and if the project outcomes are looking good. That way we can improve or pivot asap to ensure their success.

o You over-communicate and radiate information to the stakeholder vertical teams to ensure dependencies are clear and there’s general alignment across the teams.

o Assertive, strong and firm leadership ability to drive progress in a highly matrixed environment

**Workplace Location**

+ **Location:** Home Office

+ **Return to Work Designation:** Fully Remote

**Relocation**

+ No relocation provided

**Base Compensation**

$98,344.00 - $135,223.00 USD

Most new hires fall within this range and have the opportunity to earn more over time. Initial placement within the salary range, however, is based on an individual's relevant knowledge, skills and experience for the position. UA is committed to helping our teammates succeed and advance in their careers. Base salary is only one component of our competitive Total Rewards package.

**Benefits & Perks**

+ Paid "UA Give Back" Volunteer Days: Work alongside your team to support initiatives in your local community

+ Under Armour Merchandise Discounts

+ Competitive 401(k) plan matching

+ Maternity and Parental Leave for eligible and FMLA-eligible teammates

+ Health & fitness benefits, discounts and resources- We offer teammates across the country programs to promote physical activity and overall well-being

**Our Commitment to Diversity**

At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. Accommodation is available for applicants with disabilities upon request.

Requisition ID: 160241

Location:

Remote, US

Business Unit: Corporate

Region: North America

Employee Class: Full Time

Employment Type: Salaried

Learn more about our Benefits here

Job Description

+ Will be responsible for Project Planning and Initiation, Team Management, Resource Allocation, Project Execution and Monitoring, Change Management, Quality Assurance, Documentation and Reporting, Project Closure.

+ Collaborate with clients, engineers, and stakeholders to define project scope, goals, and deliverables. Develop comprehensive project plans, schedules, and budgets to ensure successful project execution. Conduct risk assessments and develop mitigation strategies.

+ Build and lead project teams, including electricians, technicians, and subcontractors. Assign tasks, set clear expectations, and monitor team performance to ensure project objectives are met. Foster a collaborative and productive work environment.

+ Coordinate and allocate necessary resources, including materials, equipment, and personnel, to meet project requirements. Manage procurement and vendor relationships to ensure timely delivery of materials and services.

+ Supervise all aspects of project execution, ensuring adherence to safety protocols and quality standards. Monitor project progress, budget, and timelines, and take proactive measures to address any issues or deviations. Regularly communicate project status to clients and stakeholders.

+ Handle project changes and scope adjustments efficiently, ensuring minimal impact on project timelines and costs. Document and communicate changes to relevant parties.

+ Implement quality control procedures to guarantee the highest standards of workmanship and safety. Conduct inspections and ensure compliance with relevant electrical codes and regulations .

+ Maintain accurate project documentation, including project plans, reports, and records. Prepare and deliver regular progress reports to management and clients.

+ Conduct project reviews to evaluate performance against project objectives and client expectations. Ensure all project deliverables are completed, and necessary documentation is provided to clients. Prepare and submit final project reports and invoices.

Qualifications

Must Have

+ 3+ years of experience within Mission Critical Data Centers with an Electrical Contracting Focus

+ Strong knowledge of Electrical Systems, Codes, and Regulations

+ Proficiency in project management software and tools

+ Excellent leadership, communication, and interpersonal skills

+ Ability to handle multiple projects simultaneously

+ Strong problem solving and decision-making skills

+ Commitment to safety and quality standards

Preferences:

+ Bachelor's degree in electrical engineering, construction management, or a related field

+ PMP or relevant project management certification

+ Experience working with QTS, Aligned, Microsoft, Google, or Amazon data centers

+ Ability to travel or relocate. Will be training out of Phoenix location for 2-3 months

Pay and Benefits

The pay range for this position is $120000.00 - $180000.00

• Company vehicle OR vehicle reimbursement program (typically $600-800/month range) with gas card• Bring-your-own-device program - $50/month cell phone reimbursement or company cell phone• Laptop

Workplace Type

This is a fully onsite position in Gilbert,AZ 85233.

Application Deadline

This position will be accepting applications until Jan 25, 2025.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

**Our Company**

At Teradata, we believe that people thrive when empowered with better information. That’s why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers and our customers’ customers to make better, more confident decisions. The world’s top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise.

**What You'll Do**

As the GTM “Plan to Pay” Program Manager, you will play a pivotal role in enabling the GTM “Plan to Pay” process. You will own project management, data sets, and documentation in collaboration with the Director of GTM Incentives. Your responsibilities will include coordinating between Sales Leadership, GTM Operations, Financial Planning, and HR to advance our yearly GTM planning cycle and maintain an agile, continuous “Plan to Pay” program, encompassing process, governance, and documentation. This position requires experience in sales strategy planning, advanced Excel modeling, and a blend of technical and analytical skills. You will also manage the planning program and complex interconnected datasets, template development, and data consolidation across all sales and customer account teams.

**Key Responsibilities**

+ Own the Program Management of the GTM “Plan to Pay” process working to enable the Director, WW GTM Strategy Planning & Programs and Director of GTM Incentives along with supporting the GTM Strategy & Operations leadership team on execution and in delivering on global goals

+ Define and execute program plans for the process in collaboration with senior leaders following program RGO “Revenue Growth Office” framework

+ Facilitate regular program management sessions with leadership and operations teams, owning tracking and communications with leadership and cross-functional stakeholders

+ Responsible for developing, managing, and executing detailed project plans that consider requirements, constraints, resources, and deliverables associated with defined objectives

+ Responsible for managing complex interconnected datasets & template development for account/territory realignment, people assignments, and quota mapping across all sales and customer account teams.

+ Facilitate and engage with regional teams on activities for the program including working sessions, enablement, change management, communications, and updates

+ Conduct research, develop analyses, and synthesize learnings to create and support recommendations that drive improvements to the GTM “Plan to Pay” process

+ Develop required documentation for the program such as process design documents, workshop agendas and presentations, reusable assets, case studies and roles/responsibilities

+ Curate and maintain primary repositories and change documentation for coverage, quota, projected GTM headcount, compensation plans and project manage mid-year change requests to sales assignments, quotas or other GTM planning or compensation activities.

**Who You'll Work With**

This role involves engaging with cross-regional and functional teams to meet the needs of multiple stakeholders across GTM, Finance, and People teams, ensuring the efficient and accurate deployment and execution of the GTM plan. This is a fantastic opportunity to work closely with a wide range of leaders in executing GTM priorities.

This role reports to the Sr. Director, WW GTM Strategy Planning & Programs.

**What Makes You a Qualified Candidate**

+ Bachelor’s degree; plus 6- 8 years of relevant work experience required; ideally in sales planning, sales compensation, sales operations, or strategy roles. With demonstrable experience of Sales Planning or Compensation programs.

+ Experience with common sales planning and compensation management software platforms (Anaplan, Callidus, Xactly or others), and comprehensive Salesforce knowledge.

+ Advanced Excel modelling skills (VLOOKUP, HLOOKUP, INDEX functions) with regards to merging complex interconnected data sets, template development, data consolidation and distribution.

**What You'll Bring**

+ Demonstratable skills in terms of process and documentation, keeping ahead of plan (foreseeing issues, risk, dependencies) and organizing cross-functional teams

+ Great time management & prioritization – ability to prioritize and manage multiple initiatives simultaneously with attention to detail

+ Great collaboration and communication skills – able to communicate effectively, and engage across many channels with a wide mix of stakeholders

+ Experience working with sales and operations leadership – ability to closely interact with, synthesize information and present recommendations and updates

+ Self-starter mentality – ability to ramp up on and deliver complex programs with minimal oversight from direct supervisor

+ Ability to work effectively under high-pressure timelines.

Pay Rate: $101,600.00 - $127,000.00 - $152,500.00 Annually

**Why We Think You’ll Love Teradata**

We prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are an anti-racist company because our dedication to Diversity, Equity, and Inclusion is more than a statement. It is a deep commitment to doing the work to foster an equitable environment that celebrates people for all of who they are.

\#LI-CP2

Teradata invites all identities and backgrounds in the workplace. We work with deliberation and intent to ensure we are cultivating collaboration and inclusivity across our global organization.

​

We are proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, color, ancestry, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related conditions), national origin, sexual orientation, age, citizenship, marital status, disability, medical condition, genetic information, gender identity or expression, military and veteran status, or any other legally protected status.

Pay Rate: 101600.0000 - 127,000.00 - 152500.0000 Annually

Starting pay for the successful applicant will depend on geographic location, internal equity, job-related knowledge, skills, and candidate experience. Sales roles will be eligible for commission payments tied to quota achievement. All other permanent roles will be eligible for one of our annual incentive plans, which are based on company financial attainment and individual performance.

Employees in this position are also eligible to participate in the Company’s comprehensive benefits programs, which include healthcare, life and disability insurance plans, a 401(k)-retirement savings plan, and time-off programs. Specific details of these benefits, including eligibility criteria and plan options, will be provided during the hiring process and can be reviewed here: https://www.teradata.com/About-Us/Careers/Benefits

At Pearson, we are committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it is one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us too always be better. By pushing the boundaries of technology — and each other to surpass these boundaries — we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large, and small.

The **Project Manager** supports School Assessment in the successful delivery and fulfillment of assigned program(s). In this role you will need to be self-motivated, diligent, and able to meet business and project demands within a dynamic and fast-paced environment. You may be responsible either for multiple projects or for one larger project within a program, which often requires multiple resources and functional integration. You should be familiar with project or program objectives, as well as the role and function of each team member to effectively coordinate the activities of the Program Delivery Team. You will spend considerable time communicating with the customer and other stakeholders (vendors, cross-functional teams, subcontractors) involved in the delivery of assigned projects or programs to ensure customer satisfaction. As a successful **Project Manager,** youwill anticipate opportunities and issues proactively as well as manage scope using project management applications and tools. Finally, you should enjoy working with a diverse team of dedicated and passionate professionals.

**Core Tasks and Responsibilities:**

Project Management

+ Project responsibility through the life cycle (initiate, plan, execute, control, close) for the specific functional area(s) assigned based on the needs of the program(s).

+ Maintain the project management toolkit, customer requirements, and other documentation required to effectively manage program deliverables as assigned.

+ Network with all project stakeholders and resources (including customers, internal functional teams, subcontractors, and vendors) to meet project goals.

+ Ensures adherence to quality standards and reviews project deliverables.

+ Supports implementation of SOWs and contracts.

+ Manages changes and adjustments to the project scope, works with the principal scheduler, and project costs.

+ Implement approved actions to mitigate project risk events.

+ Identify opportunities for process and quality improvements which promote cost reduction and implement initiatives and monitor the effectiveness of changes made.

+ Measure project performance using appropriate tools and techniques to monitor the progress of the project, identify and quantify any variances (scope and costs), perform any required corrective actions, and communicate results to all stakeholders.

+ Assist in change control process including tracking, writing scope documents, and gathering estimates and pricing. Thoroughly evaluate any proposed scope change by involving the entire program delivery team; establish and maintain documentation to control scope.

+ Identify and track risks, including implementing the approved actions and workarounds required to mitigate project risk events to minimize the probability of realization.

+ Execute the tasks as defined in the project plan and schedule to meet customer deliverables.

+ Prepare and present internal and external reports on program status, risks, and other program related issues.

Customer Relationship Management

+ Establish and maintain positive and productive relationships with internal teams and external customers.

+ Provide outstanding customer service. Be responsive and timely in responding to questions, concerns, and requests.

+ Within the specific assigned functional role, serve as a point-of-contact to the customer and cross-functional teams for day-to-day execution.

+ Interpret and meet customer expectations and requirements to ensure outstanding customer satisfaction.

Business Development

+ Support the Program Manager with project and program level new business initiatives including managing and writing statements of work and change requests as needed.

Financial Management

+ Support Program Manager with financial reviews and documentation necessary to ensure that contract is maintained within budget and margin expectations.

+ Identify process improvement initiatives to reduce cost while maintaining quality.

**Qualifications/Experience:**

+ Experience in a technical project management role is essential

+ Experience in a Project Management role with scheduling experience is essential

+ PMP certification preferred or ability to demonstrate an understanding and application of Project Management Institute (PMI) principles.

+ Effective verbal/written communication skills, strong listening, negotiation and facilitation skills and the ability to develop and deliver presentations.

+ Flexibility in the workplace.

+ Knowledge of Microsoft Office applications, including Word, Outlook, Excel, Visio, and PowerPoint.

+ Expert proficiency of project management applications including the use of Smartsheet (to maintain program management plan) and SharePoint (to centralize documentation).

**What to expect from Pearson**

Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Maryland, New York State, New York City, Washington State, and Washington DC laws, the pay range for this position is as follows:

The minimum full-time salary range is between $70,000 - $75,000

This position is eligible to participate in the annual incentive plan, and information on benefits offered is here.

**What to expect from Pearson**

Did you know Pearson is one of the 10 most innovative education companies of 2022?

At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson.

We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.

To learn more about Pearson’s commitment to a diverse and inclusive workforce, navigate to: Diversity, Equity & Inclusion at Pearson.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing [email protected].

Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.

**Job:** PROJECT/PROGRAMME MANAGEMENT

**Organization:** Assessment & Qualifications

**Schedule:** FULL\_TIME

**Workplace Type:** Remote

**Req ID:** 18134

\#location

Cloud Operations + Innovation (CO+I) is the organization that powers Microsoft’s core cloud platforms and services that millions of people use every day. With more than 95% of Fortune 500 businesses on Azure, 180 million using Office 365, and millions using other services – all running on Microsoft's cloud infrastructure, CO+I builds and operates the foundation upon which Microsoft’s mission to empower every person and organization comes to life.

The Datacenter Integration Services (DCIS) team is part of CO+I Office of the Chief Technology Officer (CTO). DCIS’s vision is to ensure Microsoft can deploy and operate cloud infrastructure for any offering, at any time, in any location, at any scale. DCIS is a core team that is integral to the planning, development, deployment, and intelligent operations of innovative technologies and offerings such as immersion cooling, the fastest public cloud supercomputers, and for customers running their mission-critical workloads or providing unique AI offerings such as Azure OpenAI service. The DCIS leadership team deeply believes in Microsoft’s core values of Respect, Integrity & Accountability and each team member lives by Microsoft’s leadership principles to Create Clarity, Generate Energy & Deliver Success. Each of us is expected to model-coach-care with and for each other.

We are looking for a Senior Technical Program Manager responsible for the networking remediation program, encompassing various simultaneous projects that aim to address issues within networking devices and infrastructure across data centers worldwide. This senior role involves collaborating with internal Network Engineering and Data Center Operations teams to develop strategic solutions and standardized procedures and workflows.

Successful candidates will demonstrate a dedication to overseeing intricate Information Technology (IT) projects that span multiple organizations, possess proven organizational skills, and have prior experience in leading cultural and change management initiatives. The role calls for an individual with a strategic approach and a thorough knowledge of datacenter operations, cloud networking infrastructure, and related processes. The ability to collaborate effectively, influence without direct control, and adapt to an array of stakeholders, from top management to support staff, is vital for achieving success in this position.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

+ This role is located either in one or all hub locations - Atlanta, GA, Washington, D.C., Redmond, WA, San Antonio, TX or Phoenix, AZ.

+ Relocation support will be provided, and successful candidates must ​relocate or reside within 50 miles of the hub office location.

+ This role is eligible for hybrid or remote work, up to 50%.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

**Responsibilities**

+ Lead and manage multiple networking projects simultaneously, ensuring successful delivery of project outcomes.

+ Develop and maintain project plans, schedules, and budgets for networking initiatives.

+ Coordinate and collaborate with various departments, including network engineering, operations, and product management, to ensure project alignment and integration.

+ Identify and mitigate networking project risks and issues, ensuring timely resolution.

+ Communicate project status, progress, and challenges to stakeholders and senior management.

+ Foster a culture of continuous improvement and innovation within the networking project teams.

+ Ensure compliance with company policies, procedures, and standards.

+ Commitment to diversity and inclusion in the workplace.

+ Embody our culture and values .

**Qualifications**

**Required Qualifications:**

+ Bachelor's Degree AND 4+ years experience in engineering, data center operations, product/technical program management, or data analysis

+ OR equivalent experience.

+ 2+ years experience managing cross-functional and/or cross-team projects.

+ 3+ years experience with multi-region technical program management, driving requirements, managing schedules, identifying, managing, and mitigating risks.

+ 1+ years experience with cloud infrastructure and networking technologies.

**Other Requirements:**

+ Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

+ Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

**Preferred Qualifications:**

+ Bachelor's Degree AND 8+ years experience in engineering, product/technical program management, data analysis, or product development

+ OR equivalent experience.

+ 6+ years experience managing cross-functional and/or cross-team projects.

+ 1+ year(s) experience reading and/or writing code (e.g., sample documentation, product demos).

+ Growth Mindset – a desire to learn, improve, and show persistence in the face of setbacks.

+ Proven ability to collaborate with a wide range of business and engineering stakeholders to drive impact.

+ Ability to deal with ambiguity, assess opportunities and develop principles to prioritize multiple strategic and tactical solutions options.

+ Practical and advanced theoretical understanding of managing the life-cycle of large-scale networking projects.

+ Proven communication skills, both written and verbal, and comfortable presenting to a diverse set of stakeholders, including leadership teams.

+ Experience working in a global, matrixed organization and working with cross-functional teams.

+ Proven analytical and problem-solving skills.

+ Experience with cloud infrastructure and networking technologies.

+ Knowledge of engineering methodologies such as agile development and sprint planning.

Technical Program Management IC4 - The typical base pay range for this role across the U.S. is USD $117,200 - $229,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $153,600 - $250,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until January 27, 2025.

\#COICareers

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .

**Do you want your voice heard and your actions to count?**

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.

**_Job Summary:_**

Reporting to the Head of Core Compliance Practices for Americas, you will lead various activities and tasks that are required for effective management of compliance risk within the bank. As part of this role, you will be responsible to ensure compliance organization timely completes all the required risk governance activities as required by the enterprise risk policies including Compliance Reporting, Compliance Risk Appetite, Key Risk Metrics, Committee Management, and other activities required by the enterprise programs and/or assigned by the Head Of Compliance Practices. This is an individual contributor role that will require understanding of enterprise compliance risk and bent of mind to understand impact of compliance risk across the organization. Role may have matrix reporting within the Compliance Practices organization.

**_Major Responsibilities:_**

+ Primarily an individual contributor would define framework, process, and procedures for establishment, management and administration of the assigned functional responsibilities.

+ Develop a robust and consistent program of defining, collecting, measuring and reporting on regulatory impacts pursuant to regulatory commitments.

+ Advanced ability to aggregate data from multiple sources and develop meaningful analytics, and reporting including graphs, presentations etc.

+ Leverage understanding of compliance spectrum to identify relevant metrics and work with users to introduce new reports and data visualization dashboards to be used as a measure of performance and compliance moving forward

+ May be required to lead other team members, managing and directing their work.

+ Responsible for overall quality and timely delivery.

+ Recommend and implement automation of the process.

+ Coordinate work effort across Americas entities and head office.

+ Ensure alignment and integration of programs with international standards.

**Compliance Reporting:**

+ Manage and own compliance reporting process and ensure timely delivery of reporting.

+ Ensure quality of the data, follow up with people across various entities, and prepare reports for review by Chief Compliance Officer.

+ The leader will use their expertise in reporting and Compliance to partner across the Risk and Compliance teams to ensure all information is timely and appropriately reported.

+ Identify, suggest and create data visualization dashboards to enhance reporting like graphs etc.

+ Ownership and accountability of all monthly and quarterly reporting across compliance.

**Compliance Risk Metrics**

+ The leader will use their expertise in reporting and Compliance to partners across the Risk and Compliance teams to identify needed metrics and provide ongoing analysis to management.

+ Responsible for creation of KRI and KPI’s across compliance and other organizations and maintaining the KRI inventory.

+ Advise executive management on emerging regulatory and compliance issues, which may add variables or impact to metrics and reporting.

+ Review compliance framework of the bank and based on industry best practices and knowledge recommend compliance risk and appetite metrics.

+ Devise governance and consistent standards for monitoring metrics and key reporting attributes, defining tolerance levels and ensuring that compliance events are brought to the attention of Division Heads across Compliance.

+ Conduct periodic review of thresholds and ensure they meet the risk profile of the bank.

+ Assist with development and review of KRI reports for accuracy and completeness

**Compliance Risk Appetite**

+ Lead and Manage Compliance Risk Appetite Data Analysis and Reporting

+ Act as subject matter expert for compliance Risk Appetitive and handle end to end process on Risk Appetite -related activities for compliance.

+ Development and ongoing enhancement / review of Compliance Risk Appetite Statements (RAS) and revised risk appetite metrics.

+ Coordinate with Risk Governance and business partners to address issues in business RAS development

+ Prepare and present Risk Appetite Forum presentations

+ Ensure risk appetite policies and procedures are maintained and updated. Perform annual updates to Compliance Risk Appetite Procedures Guides and policies.

+ Partner with leaders across the Compliance organization to design reports and data visualization dashboards reflecting Regulatory data and metrics across the Enterprise.

+ Provide recommendations on ways to improve the Compliance organization’s metrics program.

+ Responsible for Compliance Risk Appetite Program and defining the appetite statement.

+ Evaluate, identify, define and track risk appetite metrics. Perform annual review to ensure appropriateness of thresholds.

+ Conduct quarterly review and analysis to ensure bank is within Risk Appetite limits.

**Compliance Committee:**

+ Serve as secretary for the compliance risk management committee and responsible for its charter.

+ Manage committee meeting agendas, coordinate presenters, create committee package, organize meeting, take attendance and meeting minutes and manage end to end delivery.

+ Ensure all requirements of the charter and other enterprise process in respect of committee management are followed.

**Governance:**

+ Manage other governance activities like RCSA, RIM etc.

+ Other activities as assigned by compliance leaders and part of the compliance program management.

**_Qualifications:_**

+ 10+ years of experience in either Audit, Compliance, or Risk Management required.

+ Bachelor’s degree or other risk management/Audit certifications like CIA, CRMA, CRCM, CFSA a plus.

+ Prior experience with financial institutions or Big4 consulting firms within compliance or audit or risk is **required.**

+ Familiarity with compliance regulations impacting banks and working knowledge of a broad spectrum of financial products and services, and banking operations preferred.

+ Ability to communicate effectively (both orally and in writing) with various levels of management excellent presentation, advocacy, analytical, project management and consulting skills.

+ Self-driven with ability to multi-task and handle multiple priorities at one time and work independently.

+ Strong interpersonal skills and customer service mindset; the ability to work collaboratively with various business partners and stakeholders.

+ Demonstrated leadership capabilities, with solid interpersonal skills and the ability to work collaboratively across all organizational tiers. A strong customer service mindset is a must.

+ Ability to promote cooperation and good working relationships among team members.

+ Ability to convert complex business requirements into actionable and efficient solutions.

+ Ability to implement best practices that optimize program execution.

+ Demonstrated ability to manage workloads and prioritize deliverables, ability to be flexible and the ability to execute on multiple projects.

+ High level of attention to detail and documentation requirements.

+ Excellent analytical skills and the ability to identify and remediate process inefficiencies.

+ Good system acumen, able to learn systems relatively fast, with experience in implementing GRC tools. Prior experience with WDesk, Tableau, preferred.

+ Advance knowledge of PowerPoint, Excel and SharePoint.

The typical base pay range for this role is between $119k-$164k depending on job-related knowledge, skills, experience and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below.

MUFG Benefits Summary (https://careers.mufgamericas.com/sites/default/files/document/2023-01/mb-live-well-work-well.pdf)

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws (including (i) the San Francisco Fair Chance Ordinance, (ii) the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, (iii) the Los Angeles County Fair Chance Ordinance, and (iv) the California Fair Chance Act) to the extent that (a) an applicant is not subject to a statutory disqualification pursuant to Section 3(a)(39) of the Securities and Exchange Act of 1934 or Section 8a(2) or 8a(3) of the Commodity Exchange Act, and (b) they do not conflict with the background screening requirements of the Financial Industry Regulatory Authority (FINRA) and the National Futures Association (NFA). The major responsibilities listed above are the material job duties of this role for which the Company reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of conditional offer of employment, if any.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual’s associates or relatives that is protected under applicable federal, state, or local law.

At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!

**Our Culture Principles**

+ Client Centric

+ People Focused

+ Listen Up. Speak Up.

+ Innovate & Simplify

+ Own & Execute